Unable to Add SSL certificate - There was an error while configuring the SSL listener: Connect to mkt.mysite.com:8443 [mkt.mysite.com/10.2**.*.***] failed: Connection refused: connect | Community
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April 18, 2023
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Unable to Add SSL certificate - There was an error while configuring the SSL listener: Connect to mkt.mysite.com:8443 [mkt.mysite.com/10.2**.*.***] failed: Connection refused: connect

  • April 18, 2023
  • 2 replies
  • 2824 views

When trying to use the SSL wizard I am getting a connection error. What could cause this issue? I have made sure the ports required are open on the author instance server and our dispatcher and gone as far as to disable the firewall on the dispatcher server but it fails either way. [ip has been censored]

 

There was an error while configuring the SSL listener: Connect to mkt.mysite.com:8443 [mkt.mysite.com/10.2**.*.***] failed: Connection refused: connect

Connect to mkt.mysite.com:8443 [mkt.mysite.com/10.2**.*.*** failed: Connection refused: connect

 

18.04.2023 14:38:17.884 *INFO* [JcrInstaller.3] org.apache.sling.installer.provider.jcr.impl.JcrInstaller Registering resource with OSGi installer: [InstallableResource, priority=200, id=/apps/system/config/com.adobe.granite.jetty.ssl.internal.GraniteSslConnectorFactory.config]

18.04.2023 14:38:18.826 *ERROR* [10.211.8.240 [1681853897512] POST /libs/granite/security/post/sslSetup.html HTTP/1.1] com.adobe.granite.security.user.ui.internal.servlets.SSLConfigurationServlet Error while configuring SSL:

org.apache.http.conn.HttpHostConnectException: Connect to mkt.mysite.com:8443 [mkt.mysite.com/10.2**.*.***] failed: Connection refused: connect

        at org.apache.http.impl.conn.DefaultHttpClientConnectionOperator.connect(DefaultHttpClientConnectionOperator.java:156) [org.apache.httpcomponents.httpclient:4.5.13.B0001]

        at org.apache.http.impl.conn.PoolingHttpClientConnectionManager.connect(PoolingHttpClientConnectionManager.java:376) [org.apache.httpcomponents.httpclient:4.5.13.B0001]

        at org.apache.http.impl.execchain.MainClientExec.establishRoute(MainClientExec.java:393) [org.apache.httpcomponents.httpclient:4.5.13.B0001]

        at org.apache.http.impl.execchain.MainClientExec.execute(MainClientExec.java:236) [org.apache.httpcomponents.httpclient:4.5.13.B0001]

        at org.apache.http.impl.execchain.ProtocolExec.execute(ProtocolExec.java:186) [org.apache.httpcomponents.httpclient:4.5.13.B0001]

        at org.apache.http.impl.execchain.RetryExec.execute(RetryExec.java:89) [org.apache.httpcomponents.httpclient:4.5.13.B0001]

        at org.apache.http.impl.execchain.RedirectExec.execute(RedirectExec.java:110) [org.apache.httpcomponents.httpclient:4.5.13.B0001]

        at org.apache.http.impl.client.InternalHttpClient.doExecute(InternalHttpClient.java:185) [org.apache.httpcomponents.httpclient:4.5.13.B0001]

        at org.apache.http.impl.client.CloseableHttpClient.execute(CloseableHttpClient.java:83) [org.apache.httpcomponents.httpclient:4.5.13.B0001]

        at org.apache.http.impl.client.CloseableHttpClient.execute(CloseableHttpClient.java:108) [org.apache.httpcomponents.httpclient:4.5.13.B0001]

        at java.lang.Thread.run(Thread.java:748)

Caused by: java.net.ConnectException: Connection refused: connect

        at java.net.DualStackPlainSocketImpl.waitForConnect(Native Method)

        at java.net.DualStackPlainSocketImpl.socketConnect(DualStackPlainSocketImpl.java:85)

        at java.net.AbstractPlainSocketImpl.doConnect(AbstractPlainSocketImpl.java:350)

        at java.net.AbstractPlainSocketImpl.connectToAddress(AbstractPlainSocketImpl.java:206)

        at java.net.AbstractPlainSocketImpl.connect(AbstractPlainSocketImpl.java:188)

        at java.net.PlainSocketImpl.connect(PlainSocketImpl.java:172)

        at java.net.SocksSocketImpl.connect(SocksSocketImpl.java:392)

        at java.net.Socket.connect(Socket.java:589)

        at org.apache.http.conn.ssl.SSLConnectionSocketFactory.connectSocket(SSLConnectionSocketFactory.java:368) [org.apache.httpcomponents.httpclient:4.5.13.B0001]

        at org.apache.http.impl.conn.DefaultHttpClientConnectionOperator.connect(DefaultHttpClientConnectionOperator.java:142) [org.apache.httpcomponents.httpclient:4.5.13.B0001]

        ... 149 common frames omitted

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Best answer by Kiran_Vedantam

Hi @dnest19 

 

Can you try this: https://kinsta.com/knowledgebase/ssh-connection-refused/

 

Hope it helps!

 

Thanks,

Kiran Vedantam.

2 replies

Kiran_Vedantam
Community Advisor
Kiran_VedantamCommunity AdvisorAccepted solution
Community Advisor
April 19, 2023

Hi @dnest19 

 

Can you try this: https://kinsta.com/knowledgebase/ssh-connection-refused/

 

Hope it helps!

 

Thanks,

Kiran Vedantam.

January 10, 2024

Did you solve this?

DNest19Author
Level 3
January 10, 2024

It was an issue with port forwarding in the linux firewall the dispatcher was on.