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yashp0808
yashp0808
Level 3
February 12, 2024
Solved

Unable to access Status APIs

  • February 12, 2024
  • 3 replies
  • 773 views

Hi Team,

 

Over the past few days, we have observed that while trying to connect to Adobe Status APIs via OAuth token, we are getting error - {"error_code":"403013","message":"Your IP is not allowlisted"}. We did not have to allow any IPs earlier and were able to access the APIs successfully. Can you please let us know if there is a change in process for consuming the APIs or is there anything else that we need to do to get the valid response? Attaching screenshots for the requests being blocked.

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Best answer by yashp0808

@arunpatidar thank you for sharing the documentation. I was trying to consume an Adobe API and not create a custom one. Anyway, the issue seems to be fixed now without any changes done from our end. I assume it was a temporary glitch. 

 

Thanks,

Yash

3 replies

arunpatidar
Community Advisor
arunpatidarCommunity Advisor
Community Advisor
February 12, 2024

Hi @yashp0808 
Could you please check https://developer.adobe.com/runtime/docs/guides/using/creating_rest_apis/ 

Arun Patidar
    yashp0808
    yashp0808AuthorAccepted solution
    Level 3
    February 13, 2024

    @arunpatidar thank you for sharing the documentation. I was trying to consume an Adobe API and not create a custom one. Anyway, the issue seems to be fixed now without any changes done from our end. I assume it was a temporary glitch. 

     

    Thanks,

    Yash

      SureshDhulipudi
      Community Advisor
      SureshDhulipudiCommunity Advisor
      Community Advisor
      February 13, 2024

      Is there any change to you Network or IP address?

      or VPN enabled vs Dynamic IP or any change network security changes?

      Did you try with any Other different network ?

        kautuk_sahni
        Community Manager
        kautuk_sahniCommunity Manager
        Community Manager
        February 16, 2024

        @yashp0808 Did you find the suggestions from users helpful? Please let us know if more information is required. Otherwise, please mark the answer as correct for posterity. If you have found out solution yourself, please share it with the community.

        Kautuk Sahni
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