Top KCS Articles for May 2026, Curated For Your AEM Troubleshooting Pleasure!

Dear AEM Community,

Your time is precious, and we understand the importance of efficiency when it comes to troubleshooting issues with AEM.

That's why we're excited to again bring you our carefully curated collection of Top KCS (Knowledge-Base) Articles for May 2026, designed to help you resolve common challenges swiftly and effectively.

Our Top KCS Articles are your shortcut to:

• Quickly identifying and resolving recurring issues.
• Accessing expert insights and best practices for AEM.
• Streamlining your troubleshooting process for maximum productivity.
• Empowering yourself with the knowledge to tackle any AEM-related problem head-on.

Why spend hours searching for solutions, when our Top KCS Articles have already done the heavy lifting for you?

Let us help you save time so you can focus on what truly matters – empowering you to provide a truly personalized experience to your customers with AEM.

Start supercharging your problem-solving skills today by exploring our Top KCS Articles!

Take a look:

1. AEMaaCS: Mobile devices show two play buttons in Dynamic Media videos — Learn about the solutions to the issue when Dynamic Media videos in Adobe Experience Manager as a Cloud Service display two overlapping play buttons on mobile devices and the issue doesn't occur in desktop browsers, simulated mobile environments, nor staging environments.
2. Querybuilder API bypasses dispatcher filters and exposes sensitive information — Learn about the solutions to the issue when requests to endpoints such as /bin/querybuilder.json or /etc/truststore.json bypass dispatcher filters when encoded slashes (%2F) are used in the URL and allow unauthorized access to internal nodes and sensitive files.
3. Troubleshooting content fragment editor initialization errors in AEM — Learn about the solutions to the issue when editing content fragments in Adobe Experience Manager as a Cloud Service launch the new content fragment editor by default, the editor fails to initialize with Failed to initialize app, the browser console shows CORS errors, and AEM logs show Referrer Filter rejections with 401 errors when fetching permissions.
4. Efficiently reprocess bulk video assets for HLS/DASH in AEM Dynamic Media — Learn about the solutions to the issue when reprocessing over 2,000 video assets at once in AEM Dynamic Media causes high system load, asset processing failures, and broken website experiences.
5. Unexpectedly high asset count in AEM Assets filter search — Learn about the solutions to the issue when filter searches for assets based on specific metadata return an unexpectedly high number of results in Adobe Experience Manager as a Cloud Service Assets, such as 500+ results instead of a smaller, relevant set.
6. Asset previews appear oversaturated for PSD assets when Dynamic Media is enabled — Learn about the solutions to the issue when asset previews and thumbnails display oversaturated colors for PSD files in Adobe Experience Manager and Brand Portal, after enabling Dynamic Media and PSD previews don't match the rendered images delivered by Dynamic Media.
7. Understanding and managing launch paths with numerical suffixes in AEM as a Cloud Service — Learn about the solutions to the issue when multiple launch paths appear under /content/launches/ with identical base names, but different numerical suffixes and the launches console toolbar aren't visible due to a large number of launches, making manual cleanup necessary.
8. Sling Models with jakarta.annotation.PostConstruct fail on AEM 6.5 LTS — Learn about the solutions to the issue when Sling Models on AEM 6.5 LTS fail to initialize when they use jakarta.annotation.PostConstruct, @PostConstruct methods don't execute, and components that rely on post-construct logic fail to render or behave correctly.
9. Classic UI Siteadmin is slow when replication queue grows on AEM Author — Learn about the solutions to the issue when Classic UI Siteadmin becomes slow on the AEM Author instance because a Publish instance is unreachable, and its replication queue grows large, causing requests such as home.pages.json to take a long time to complete.
10. Downloading large CRX packages times out in Adobe Experience Manager as a Cloud Service — Learn about the solutions to the issue when downloading a package from the CRX Package Manager in AEMaaCS fails because the download takes longer than approximately two minutes due to fixed HTTP request duration limits imposed by the platform and the CDN.

Happy Troubleshooting!