Top KCS Articles for March 2025, Curated For Your AEM Troubleshooting Pleasure!

Dear AEM Community,

Your time is precious, and we understand the importance of efficiency when it comes to troubleshooting issues with AEM.

That's why we're excited to again bring you our carefully curated collection of Top KCS (Knowledge-Base) Articles for March 2025, designed to help you resolve common challenges swiftly and effectively.

Our Top KCS Articles are your shortcut to:

• Quickly identifying and resolving recurring issues.
• Accessing expert insights and best practices for AEM.
• Streamlining your troubleshooting process for maximum productivity.
• Empowering yourself with the knowledge to tackle any AEM-related problem head-on.

Why spend hours searching for solutions, when our Top KCS Articles have already done the heavy lifting for you?

Let us help you save time so you can focus on what truly matters – empowering you to provide a truly personalized experience to your customers with AEM.

Start supercharging your problem-solving skills today by exploring our Top KCS Articles!

Take a look:

1. Asset synchronization failure in Adobe Experience Manager (AEM) Dynamic Media – Learn how to solve the issue when attempting to upload video assets larger than 2GB to the AEM Dynamic Media environment, the synchronization process fails.
2. Adobe Experience Manager: Sample Configuration of Workflow Purge Task for AEM as a Cloud Service – Learn how to set up a sample configuration for setting up workflow purge as a maintenance task in AEM as a Cloud Service.
3. Pipeline failures in AEM Sites due to user name conflicts in RepoInit scripts – Learn how to solve the issue when, during a production pipeline in Adobe Experience Manager (AEM) as a Cloud Service, the pipeline fails to progress beyond the Deployment phase due to service user name conflicts with existing user group names in RepoInit scripts.
4. Resolve Java Runtime version mismatch in AEM Production Pipeline – Learn how to solve the issue when Adobe Experience Manager (AEM) as a Cloud Service build and unit test stages fail due to a Java Runtime version mismatch.
5. SSO Login Delays and Redirection Issues in Firefox for AEM on Windows and iOS – Learn how to solve the issue when Firefox users on Windows and iOS experience a delay in the Single Sign-On (SSO) login process when editing pages in the AEM Author environment.
6. Brand Portal - Share Link Download Issue – Learn how to solve the issue in the Adobe Experience Manager (AEM) - Assets environment where you can’t download content using a shared link from Brand Portal.
7. Image preview not working after JWT to OAuth migration in AEM – Learn how to solve the issue when image previews aren’t loading in your development environment after migrating from JWT token authentication to OAuth for Smart Content in AEM.
8. Asset processing failure in AEM Dynamic Media – Learn how to solve the issue when JPG and PNG format image files return the Asset Processing Failed error message when being uploaded to the Assets section within AEM Dynamic Media.
9. Resolve distribution queue access issues in Adobe Experience Manager (AEM) – Learn how to solve the issue when there are errors when attempting to view the distribution queue in Adobe Experience Manager (AEM).
10. Generate URLs for Progressive Video Playback in Dynamic Media Classic – Learn how to create a URL for a progressively playable video from an Adaptive Video Set (AVS) in Dynamic Media Classic.

Happy Troubleshooting!