Top KCS Articles for July 2025, Curated For Your AEM Troubleshooting Pleasure!
Dear AEM Community,
Your time is precious, and we understand the importance of efficiency when it comes to troubleshooting issues with AEM.
That's why we're excited to again bring you our carefully curated collection of Top KCS (Knowledge-Base) Articles for July 2025, designed to help you resolve common challenges swiftly and effectively.
Our Top KCS Articles are your shortcut to:
- Quickly identifying and resolving recurring issues.
- Accessing expert insights and best practices for AEM.
- Streamlining your troubleshooting process for maximum productivity.
- Empowering yourself with the knowledge to tackle any AEM-related problem head-on.
Why spend hours searching for solutions, when our Top KCS Articles have already done the heavy lifting for you?
Let us help you save time so you can focus on what truly matters – empowering you to provide a truly personalized experience to your customers with AEM.
Start supercharging your problem-solving skills today by exploring our Top KCS Articles!
Take a look:
- Connectivity issues in AEM Rapid Development Environment over internal network – Learn about the solution to connectivity issues when accessing the Rapid Development Environment (RDE) through VPN or internal networks when using AEMaaCS.
- Resolve Scene7 asset name discrepancies across AEM environments for PDF files – Learn about the solution to the issue when PDF assets have different Scene7 asset names across AEM environments.
- Asset processing failed for large MP4 files in AEM as a Cloud Service – Learn about the solution to the issue when the Asset Processing Failed error occurs when uploading large MP4 video files (~6.8 GB) to Adobe Experience Manager (AEM) as a Cloud Service.
- Resolving broken image issue with Smart Crop in Adobe Experience Manager 6.5 Dynamic Media – Learn about the solution to the issue when where clicking the Smart Crop button results in a broken image being displayed in Adobe Experience Manager 6.5 Dynamic Media.
- Can't see the images extracted out of .ai file uploaded into DMC – Learn about the solution to the issue when uploaded .ai files in DMC don’t show extracted images in the UI.
- AEM truncates extracted text from large PDFs after 100K tokens – Learn about the solution to the issue when AEM limits PDF text extraction to 100,000 tokens by default.
- Export assets and metadata from Scene7 using API – Learn about the solution to the issue when Scene7 (Dynamic Media Classic) doesn’t offer a built-in way to export all assets and metadata directly.
- Adobe Experience Manager: Distinguishing Product and Customization issues before contacting Adobe Customer Support – Learn how to distinguish whether the problem stems from the core product or from custom code or third-party integrations in AEM.
- AEM fails to redirect /robots.txt via Apache rewrite rule – Learn about the solution to the issue when Apache is configured to rewrite /robots.txt to a DAM path in AEM, but the request still returns a 404 error.
- Dynamic Media video player not functioning in lower environments – Learn about the solution to the issue when the system generates malformed URLs that break video playback in Adobe Experience Manager (AEM) lower environments.
Happy Troubleshooting!