Top KCS Articles for January 2026, Curated For Your AEM Troubleshooting Pleasure!

Dear AEM Community,

Happy New Year 2026!

Your time is precious, and we understand the importance of efficiency when it comes to troubleshooting issues with AEM.

That's why we're excited to again bring you our carefully curated collection of Top KCS (Knowledge-Base) Articles for January 2026, designed to help you resolve common challenges swiftly and effectively.

Our Top KCS Articles are your shortcut to:

• Quickly identifying and resolving recurring issues.
• Accessing expert insights and best practices for AEM.
• Streamlining your troubleshooting process for maximum productivity.
• Empowering yourself with the knowledge to tackle any AEM-related problem head-on.

Why spend hours searching for solutions, when our Top KCS Articles have already done the heavy lifting for you?

Let us help you save time so you can focus on what truly matters – empowering you to provide a truly personalized experience to your customers with AEM.

Start supercharging your problem-solving skills today by exploring our Top KCS Articles!

Take a look:

1. CDN basic authentication password changes not applied in AEMaaCS – Learn about the solution to the issue when updating the password for CDN basic authentication in Adobe Experience Manager as a Cloud Service (AEMaaCS) by modifying the secret environment variable doesn’t apply the new value, because secret environment variables are immutable once deployed.
2. Video playback fails due to corrupt encoding in AEM Dynamic Media – Learn about the solution to the issue when video playback stops midway in Adobe Experience Manager (AEM) Dynamic Media due to corruption in the encoding of certain video assets.
3. JSON files trigger unwanted DAM Update Asset workflow in AEM – Learn about the solution to the issue when uploading JSON files to Assets triggers the DAM Update Asset workflow, resulting in unwanted processing and rendition creation.
4. Content Security Policy nonce support for inline scripts in AEM Sites – Learn about Content Security Policy nonce support for inline scripts in AEM Sites.
5. Assets from Dynamic Media or AEM Assets don’t appear in Content Hub – Learn about the solution to the issue when Content Hub in AEM as a Cloud Service doesn’t display assets from Dynamic Media or AEM Assets, even after publishing and approval.
6. Workflow bell icon doesn’t show local tasks for Admin Console users in AEM – Learn about the solution to the issue when the bell icon in Adobe Experience Manager as a Cloud Service (AEMaaCS) shows notifications for Experience Cloud events when Unified Shell is enabled.
7. Dynamic Media layout container disappears in edit mode after refresh in AEMaaCS – Learn about the solution to the issue when working with Dynamic Media core components for video authoring in Adobe Experience Manager as a Cloud Service (AEMaaCS), the layout container disappears from the page in edit mode after a refresh.
8. 401 Unauthorized error occurs during functional testing on AEM as a Cloud Service – Learn about the solution to the issue when a 401 Unauthorized error occurs during functional tests on AEM as a Cloud Service because the Dispatcher uses an unsupported Basic authentication.
9. Delivery URL missing for approved assets in AEMaaCS – Learn about the solution to the issue when the delivery URL for approved and published assets in Adobe Experience Manager as a Cloud Service (AEMaaCS) doesn’t appear when Dynamic Media with OpenAPI is enabled but user permissions are missing.
10. 403 Forbidden for URLs with encoded slashes – Learn about the solution to the issue when URLs contain encoded slashes (%2F), Adobe Experience Manager as a Cloud Service can return a 403 Forbidden error. 

Happy Troubleshooting!