Tealium Utag and Adobe Target errors | Community
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sreenu539
sreenu539
Level 7
February 22, 2018

Tealium Utag and Adobe Target errors

  • February 22, 2018
  • 1 reply
  • 2493 views

Hi,

I have integrated AEM with Adobe Target using cloud services.

When I open my client application in edit mode, I see following js errors coming from utag tealium javascript file.

Any ideas on this ?

mboxFactoryDefault.get(mboxName).show(new mboxOfferDefault()); -> can not read property show of undefined

_mboxId = mboxFactoryDefault.get(mboxName).getId();  -> can not read property getId of undefined

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1 reply

smacdonald2008
smacdonald2008
Level 10
February 22, 2018

We will get input from the team on this. I have never seen this issue myself.

sreenu539
sreenu539Author
Level 7
February 23, 2018

Client application has tealium (with mbox.js) and Adobe Target cloud configuration integrated into AEM.

Does tealium (having the test&target integrated using mbox.js), AEM integrated with Adobe Target together work with an aem application ?

kautuk_sahni
Community Manager
kautuk_sahniCommunity Manager
Community Manager
February 26, 2018

Can you confirm if Adobe Target's cloud configuration integrated into AEM properly? As this approach requires Target Classic's credential to get setup. Which is decommissioned now unless you have setup this with the help of Support.

I would recommend opening Support ticket for this case as it would require some debugging.

In meanwhile if I get some inputs from the experts, I will share it with you.

-Kautuk

Kautuk Sahni
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