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deepak3344
Adobe Champion and User Group Leader
deepak3344Adobe Champion and User Group Leader
Adobe Champion and User Group Leader
Oct 16, 2015 2:29 AM UTC
Solved

Social Login not working in publish instance

Hi All,

While working on Social Login functionality and Working in AEM6 with Service Pack2  installed , Social Login with facebook and twitter is not working in case of publish instance , on clicking fb , twitter icon cloud service connect icon comes but page keeps on reloading and does'nt prompts further .

Kindly guide me in this isue if any one has idea or had faced similar issue before.

Thanx

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JK_Kendall
JK_KendallAccepted solution
Level 9
Oct 16, 2015 2:29 AM UTC

There may be a bug.   You can contact support and open a ticket here: http://helpx.adobe.com/marketing-cloud/experience-manager.html.

-JK

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5 replies

deepak3344
Adobe Champion and User Group Leader
deepak3344Adobe Champion and User Group LeaderAuthor
Adobe Champion and User Group Leader
Oct 16, 2015 2:29 AM UTC

Hi ,

I did saw logs , did'nt noticed anything that forgotten to activate on publish and checked all stuffs . I even installed fresh Cq instance and tested geometrixx social login , even that was not working in publish . If you could also check it and notice any resolution that will be great.

Thanx

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JK_Kendall
JK_KendallAccepted solution
Level 9
Oct 16, 2015 2:29 AM UTC

There may be a bug.   You can contact support and open a ticket here: http://helpx.adobe.com/marketing-cloud/experience-manager.html.

-JK

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Lokesh_Shivalingaiah
Lokesh_Shivalingaiah
Level 10
Oct 16, 2015 2:29 AM UTC

Deepak,

Do you see any error in the logs on publish ?

There might be something missed to activate to publish which is needed for it to work.

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deepak3344
Adobe Champion and User Group Leader
deepak3344Adobe Champion and User Group LeaderAuthor
Adobe Champion and User Group Leader
Oct 16, 2015 2:29 AM UTC

Hi ,

Thanks for reply but , i already followed these steps and socail login is working in authoring instance , but same is not working in publish instance. Even seeing geomertrixx outdoors social login is not working in publish instance . So if anyone has faced such issue and know resolution kindly let me know.

Thanx

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WhoaShekhar
WhoaShekhar
Level 10
Oct 16, 2015 2:29 AM UTC

Hi There,

Thank you for reaching out to Adobe Community.

Please go through the below mentioned document and see if it helps:

http://docs.adobe.com/docs/en/aem/6-0/administer/social-communities/social-connect.html 

Thanks!

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