Smart Crop not working Dynamic media Image v2

1. Confirm Dynamic Media is Enabled and Working
Ensure:
  - Dynamic Media is enabled.
  - The asset is published to Dynamic Media.
  - In CRXDE, the asset should have:
/jcr:content/metadata/dam:scene7File
and
/jcr:content/renditions/dynamicmedia

2. Image Component Configuration
  - Drag and drop Image (v2) component.
  - In Edit mode, under Metadata tab:
    - Preset Type: Smart Crop
    - Rendition: Use Auto or any valid smart crop.
    - Ensure the asset used is Dynamic Media-enabled.

3. Check if Smart Crop Renditions Exist
In AEM:
  - Go to the Assets Console → Open the image.
  - Under Smart Crop View, check if crops are generated.
If not:
  - Use the “Smart Crop” option in the asset UI to generate renditions.
  - Publish the asset again after Smart Crop is added.

4. Template Policy Configuration
Go to:
/conf/<your-site>/settings/wcm/policies/<your-template>/image-v2
Ensure:
{ "cq:policy": { "features": [ "smartCrop", "dynamicMedia" ], "components": [ "core/wcm/components/image/v2/image" ] } } ​

5. Dispatcher/CDN Caching Issue

Sometimes Smart Crop URLs are not rendered properly due to caching issues:

  - Try appending ?v=2 or ?cache_buster=timestamp to bypass CDN.

  - Or temporarily disable caching to test.

6. Smart Crop URL Verification

Check the HTML output or network tab in browser:

  - The <img> tag src should point to a Dynamic Media URL like: https://<your-dm-endpoint>/is/image/<asset-name>?cropParams

If it's blank or broken, Smart Crop rendition is missing or not linked properly.

7. Reprocess the Asset (if needed)

If nothing works:

  - Unpublish the image from Dynamic Media.

  - Reupload and reprocess it.

  - Apply Smart Crop manually again.

  - Republish.

Verification

Once all is set:

  - Select Smart Crop + Auto in the image config.

  - The image should render via a DM URL, cropped accordingly.

Regards,
Amit