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MshajiAccepted solution
Community Advisor
Oct 16, 2015 2:27 AM UTC

This happened to me quite a few times when there are any  errors in overlaid javascript for siteadmin. There are no errors reported in error.log, but you may see blank screen.

I suggest to remove overlaid scripts in /apps area and try again.

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5 replies

AnoopKumarAuthor
Level 2
Oct 16, 2015 2:27 AM UTC

Thanks Smaks. But there are not any appropriate answer that can help me.

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Community Advisor
MshajiCommunity AdvisorAccepted solution
Community Advisor
Oct 16, 2015 2:27 AM UTC

This happened to me quite a few times when there are any  errors in overlaid javascript for siteadmin. There are no errors reported in error.log, but you may see blank screen.

I suggest to remove overlaid scripts in /apps area and try again.

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Feike_Visser1
Adobe Employee
Feike_Visser1Adobe Employee
Adobe Employee
Oct 16, 2015 2:27 AM UTC

Anything in your browser console?

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smacdonald2008
smacdonald2008
Level 10
Oct 16, 2015 2:27 AM UTC

Here is an older community thread that may help you. 

https://forums.adobe.com/thread/1080541

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anujbatra2788
Level 2
Dec 11, 2015 3:14 AM UTC

Hi,

Were you able to find any solution for the problem ? We are having the same issue, and it suddenly stopped working

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