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Level 2
March 14, 2017
Solved

Services were missing

  • March 14, 2017
  • 12 replies
  • 4610 views

Hi,

After installing a code package in the upgraded instance AEM 6.2(couple of author instances), seen some issue with number of services available.

I have compared the services by expanding the bundle-> used services block. Same code package has been installed in both the instances, it's our custom service. I have tried to delete the bundle and then re-install it several times but no luck, because of this I'm getting many exceptions while browsing the functionalities. Please help to resolve the issue?

Thanks,

Ayyappa

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Best answer by joerghoh

That seems to be a specific metatype issue (which is worth to investigate, but that's another story then), but it should not prevent the service from starting.

Can you check in the OSGI webconsole, if the services are visible (check /system/console/components for it). You can see there, if the services are active or not active.

Jörg

12 replies

Level 2
March 24, 2017

I can see the service but the status is "unsatisfied (reference)".

I have attached the snapshot, in that the first part is from another author instance where there is no issue and the second part is from that author where issue exists. So that particular service is not listed under /system/console/services tab and not sure why it's not listed though the same snapshot has been installed in both the author instances.

Thanks,

Ayyappa

kautuk_sahni
Community Manager
Community Manager
April 12, 2017

This problem requires debugging, i would request you to please create a daycare ticket for this.

~kautuk

Kautuk Sahni