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rp5352629
Level 2
June 11, 2020
Solved

Select multiple items in AEM Inbox

  • June 11, 2020
  • 4 replies
  • 3382 views

Hi,

I want to select multiple workflow items in my AEM Inbox and complete those at once to approve/reject.

However I'm not able to select multiple items in AEM Inbox. Is there any way this can be achieved?

 

Really appreciate any help on this.

 

Thanks,

Ritesh

 

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Best answer by vanegi

This is by design as in AEM the inbox implementation allows the user to take action one item at a time.

 

This is not supported in the new inbox which is a unified inbox view of different "task" types including Workflow notifications, Project Tasks, Ad-hoc task and AEM Form task assignments. Prior to 6.3, each of those had their own "inbox" view - 6.4 inboxes unified all of those.

 

We have a small bug in 6.3 where the list view supported multi-selection, but there are no applicable actions to choose. This was fixed in 6.4, but it still only supports single selection. The issue is the Inbox is different from the notifications. Previously all items in Notifications.html are work-item types only. Now with the unified inbox, the item types are different, and each has different individual actions that can be performed on them.

 

This is being tracked as an improvement in 6.5 (CQ-4230313) to support multi-select in the inbox, but it's a non-trivial improvement.

4 replies

Surabhi_Katiyar
Adobe Employee
Surabhi_KatiyarAdobe Employee
Adobe Employee
June 12, 2020

The workflow inbox could have different actions to be taken on different workflows instance. So that's the reason the inbox notification is not applicable for multi-select.

    vanegi
    Adobe Employee
    vanegiAdobe EmployeeAccepted solution
    Adobe Employee
    June 12, 2020

    This is by design as in AEM the inbox implementation allows the user to take action one item at a time.

     

    This is not supported in the new inbox which is a unified inbox view of different "task" types including Workflow notifications, Project Tasks, Ad-hoc task and AEM Form task assignments. Prior to 6.3, each of those had their own "inbox" view - 6.4 inboxes unified all of those.

     

    We have a small bug in 6.3 where the list view supported multi-selection, but there are no applicable actions to choose. This was fixed in 6.4, but it still only supports single selection. The issue is the Inbox is different from the notifications. Previously all items in Notifications.html are work-item types only. Now with the unified inbox, the item types are different, and each has different individual actions that can be performed on them.

     

    This is being tracked as an improvement in 6.5 (CQ-4230313) to support multi-select in the inbox, but it's a non-trivial improvement.

      manisha594391
      manisha594391
      Level 4
      November 19, 2020
      @vanegi We are currntly using aem 6.5, there also ootb does not allow us to select multiple inbox items at a time and assign/delegate them. Is there a way it could be achieved?
        B
        bdevarapalli268
        Level 2
        October 14, 2020

        Did you find a solution for this

          B
          bdevarapalli268
          Level 2
          October 14, 2020
          Hi Ritesh, Have you found a solution for this?
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