Scene7 IS image upload stuck for almost 2 hours | Community
Skip to main content
October 16, 2015
Solved

Scene7 IS image upload stuck for almost 2 hours

  • October 16, 2015
  • 1 reply
  • 556 views

I clicked the Stop icon, and it has not been able to stop it yet...after several minutes.

We have almost 500 images backed up that need to be uploaded.

on Status.adobe.com... there's no mention of an issue with S7.

Is there an ETA on when this will be resolved? 

thanks

This post is no longer active and is closed to new replies. Need help? Start a new post to ask your question.
Best answer by mvanceadobe

Hi Carrie,

Just seeing your question now.

We had a server issue yesterday which caused a temporary backlog in job processing, until our Operations group resolved it.

In instances like this, please open a ticket or call us and our team will assist you as soon as they can.

Thanks,

Mark

1 reply

mvanceadobeAdobe EmployeeAccepted solution
Adobe Employee
October 16, 2015

Hi Carrie,

Just seeing your question now.

We had a server issue yesterday which caused a temporary backlog in job processing, until our Operations group resolved it.

In instances like this, please open a ticket or call us and our team will assist you as soon as they can.

Thanks,

Mark