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deepak3344
Adobe Champion and User Group Leader
deepak3344Adobe Champion and User Group Leader
Adobe Champion and User Group Leader
June 19, 2018
Solved

RTE issue for windows 10 with AEM 6.1 for Chrome

  • June 19, 2018
  • 3 replies
  • 2209 views

Hi,

I saw the below post after I faced an issue in windows 10 rte editing.

https://forums.adobe.com/thread/2361355  and https://helpx.adobe.com/experience-manager/6-3/release-notes/known-issues.html#Rich%20Text%20Editor

For Firefox the issue was resolved, after following solution.

For Firefox

Type about:config in your browser and click the accept button

Search for dom.w3c_touch_events.enabled

Please set it to 0, to disable it.

But for chrome, I was not able to find Enable Touch Events in 'chrome://flags/. Did anyone fixed the issue they faced for chrome.

Regards

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Best answer by kautuk_sahni

Setting it to disabled and restarting Chrome should fix the issue. Also, try with device manager disable 'HID-Compliant touch screen'.

I would recommend you creating Support ticket if problem persists.

-Kautuk

3 replies

kautuk_sahni
Adobe Employee
kautuk_sahniAdobe Employee
Adobe Employee
June 19, 2018

Flag name is now "Touch Events API".

-Kautuk

Kautuk Sahni
deepak3344
Adobe Champion and User Group Leader
deepak3344Adobe Champion and User Group LeaderAuthor
Adobe Champion and User Group Leader
June 19, 2018

Yeah, I found that. But disabling that didn't help.

kautuk_sahni
Adobe Employee
kautuk_sahniAdobe EmployeeAccepted solution
Adobe Employee
July 2, 2018

Setting it to disabled and restarting Chrome should fix the issue. Also, try with device manager disable 'HID-Compliant touch screen'.

I would recommend you creating Support ticket if problem persists.

-Kautuk

Kautuk Sahni
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