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Riten
August 25, 2020
Solved

receiving a random script in case of 404 error

  • August 25, 2020
  • 7 replies
  • 2578 views

Hello everyone,

I am facing a strange issue for the website(sorry, can't share the URL) - receiving a random script on pages in case of 404 error - which is not configured.

What could be the possible reason causing it? Any idea?

I am using AEM6.2 as instance..

 

Appreciate your help!

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Best answer by Ravi_Pampana

Hi,

 

Are you seeing the script in view source ? If so it is being added via code. 

 

If you don't see it in view source, search in the javascript files being included, the file might be getting added from a js file. you need to check all the 3rd party javascript files, one of them may be adding that if the page is 404.

 

In chrome we can search within static files by going to "Sources" tab 

 

 

Hope this helps!

7 replies

Ravi_Pampana
Community Advisor
Ravi_PampanaCommunity AdvisorAccepted solution
Community Advisor
August 25, 2020

Hi,

 

Are you seeing the script in view source ? If so it is being added via code. 

 

If you don't see it in view source, search in the javascript files being included, the file might be getting added from a js file. you need to check all the 3rd party javascript files, one of them may be adding that if the page is 404.

 

In chrome we can search within static files by going to "Sources" tab 

 

 

Hope this helps!

    H
    harishv63553358
    Level 2
    August 26, 2020

    hi @riten - Hope you have done this, please check the customization you have done on 404.jsp page. That might be one of the possible reasons. Do you see this script on 404 pages in direct publish instances ?

      SundeepKatepally
      Community Advisor
      SundeepKatepallyCommunity Advisor
      Community Advisor
      August 26, 2020

      404 can occur at one of the 3 levels

      1) CDN

      2) Apache(Dispatcher)

      3) AEM Publish

       

      Do check , first at which level it is occurring and then it would be easy to debug. In case of AEM , you need to check for custom 404 handling.

        A
        Community Advisor
        AlbinIs1Community Advisor
        Community Advisor
        August 26, 2020

        Also check, if the script is included externally through Tag Managers(DTM, Launch, or GTM) at runtime.

        Regards

        Albin I

        www.albinsblog.com

          Vaibhavi_J
          Vaibhavi_J
          Level 7
          August 26, 2020

          Hi @riten ,

          You can view a script in devtools where you can get the complete path of it. This gives clear idea on from where the script is being loaded. 

          If you are still facing the issue to recognize,please share the screen shot of script

            Nikhil-Kumar
            Community Advisor
            Nikhil-KumarCommunity Advisor
            Community Advisor
            August 26, 2020

            @riten 

            Can you share the error that you are getting and where exactly it comes up ?

            Thanks,
            Nikhil Kumar

              BrianKasingli
              Community Advisor and Adobe Champion
              BrianKasingliCommunity Advisor and Adobe Champion
              Community Advisor and Adobe Champion
              August 26, 2020

              Check your 404.jsp, basePage.jsp or basePage.html scripts, there might be code unwanted code there.

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