Publishers intermittantly becoming unresponsive after applying service pack 6.5.7 | Community
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yonit_david
Level 3
January 14, 2021
Solved

Publishers intermittantly becoming unresponsive after applying service pack 6.5.7

  • January 14, 2021
  • 3 replies
  • 2680 views

Hi.  

I am having issues with some publishers after installing service pack 6.5.7.  The author instances appear to be ok.  I am seeing this repeatedly in the log . 

13.01.2021 03:33:08.391 *INFO* [10.170.16.11 [1610530388389] GET /mnt/overlay/granite/ui/content/shell/header/actions/pulse.data.json HTTP/1.1] org.apache.sling.engine.impl.SlingRequestProcessorImpl service: Resource /mnt/overlay/granite/ui/content/shell/header/actions/pulse.data.json not found

 

Any ideas of what might be causing this?

Thanks

Yonit

 

 

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3 replies

Y
yonit_davidAuthor
Level 3
January 14, 2021
So, I also noticed that this url is not found when not logged in as admin..., so some security setting maybe changed and now it can't do what it needs to do? When logged in as admin, I can hit this url, but I don't know what's trying to hit it in the log - just an observation.
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neilwebbcbs
Level 2
January 15, 2021

I saw a couple of my 6.5.7 publish instances hang up recently, with what Adobe support have attributed to a possible deadock in the service registry.
Have a look in your thread dumps and see if you have any blocked threads as per: https://issues.apache.org/jira/browse/FELIX-6252

I'm told that this issue is resolved in 6.5.8.

    Y
    yonit_davidAuthor
    Level 3
    January 15, 2021
    You mean like this:
    SureshDhulipudi
    Community Advisor
    SureshDhulipudiCommunity AdvisorAccepted solution
    Community Advisor
    January 16, 2021

    There is a hot fix released for this

     

    https://experienceleaguecommunities.adobe.com/t5/adobe-experience-manager/aem-6-5-upgrade-to-6-5-7-cfp-causing-unresponsive-instances/qaq-p/391384/comment-id/84239#M84239

     

    SP8 will be coming soon

      Y
      yonit_davidAuthor
      Level 3
      January 19, 2021
      How do I get this hotfix?
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