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JonMaguire
JonMaguire
Level 3
May 14, 2021

Proper Way to Modify AEM Workflow Emails

  • May 14, 2021
  • 1 reply
  • 2332 views

I want to modify AEM Workflow emails. We are using AEM 6.5.7. I'm following this documentation, but have a couple questions.

  1. The documentation lists the emails in /etc/notification/email, but ours is located at /libs/settings/workflow/notification/email. I assume this is old documentation? I want to verify /libs is the new location.
  2. When modifying the emails, do we copy them to the /apps or /conf folder so they do not get overwritten by service packs or upgrades? If so, which?
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1 reply

Varun_Shakya
Community Advisor
Varun_ShakyaCommunity Advisor
Community Advisor
May 14, 2021
  • Document is not old .. libs is the new path where OOTB workflow email templates are present, though we can move it to etc or conf folder and then we can modify them.

  • Workflow Notification Email Template resolution occurs in the following order:

    1. /etc/workflow/notification
    2. /conf/global/settings/workflow/notification
    3. /libs/settings/workflow/notification   

 

 

Ref :- https://experienceleague.adobe.com/docs/experience-manager-65/deploying/restructuring/all-repository-restructuring-in-aem-6-5.html?lang=en#workflow-notification-email-templates

    JonMaguire
    JonMaguireAuthor
    Level 3
    May 14, 2021
    Thanks, @varun_shakya. I tried copying the emails to /conf/global/settings/workflow/notification/email and modifying them, but my changes are not showing. Do I need to change a config somewhere to point to this location?
      N
      NavjotSi1
      Level 2
      January 20, 2022

      Did you figure this one ?

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