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bobbr3212Accepted solution
Adobe Employee
Jan 26, 2016 3:53 PM UTC

The team is trying to resolve these intermittent problems with publishing and preflighting. There is also a new release (2016.1) being deployed today, which could have some effect. Sorry about the inconvenience.

13 replies

Level 5
Jan 26, 2016 3:36 PM UTC

Two hours, people, two hours.

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Level 5
Jan 26, 2016 3:50 PM UTC

So while the preflight preview is taking so long - no layouts or cards can be saved. 'Try Again' does not work This is a massive bug and pain. Just lost a whole layout with card designs and settings. Infuriating.

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bobbr3212Adobe EmployeeAccepted solution
Adobe Employee
Jan 26, 2016 3:53 PM UTC

The team is trying to resolve these intermittent problems with publishing and preflighting. There is also a new release (2016.1) being deployed today, which could have some effect. Sorry about the inconvenience.

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Level 5
Jan 26, 2016 3:58 PM UTC

Great, thanks Bob. Be good to see this messaging on the DPS Status Home page too. Cheers. (Arrrgh!)

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Level 5
Jan 26, 2016 4:42 PM UTC

Any chance you guys could turn off the AUTO PREFLIGHT / PREVIEW on 'save' of a new layout? Sometimes gets in the way of editing and saving new layouts. Would prefer to work on several layouts and cards etc, and then preview in one go.

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Adobe Employee
Jan 26, 2016 7:06 PM UTC

This issue should now be resolved. Please let us know if you experience any other preflight delays.

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WWDS_Support
Jan 28, 2016 7:12 AM UTC

Hi,

We are facing the same problem today. Is it still related to the new release deployed?

Really need to solve this ASAP.

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WWDS_Support
Jan 28, 2016 9:26 AM UTC

Now it is showing below status:

but once we select the preflight button, it will stuck again showing the previous status.. Please help...

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Level 5
Jan 28, 2016 11:56 AM UTC

I am again experiencing very slow preflight previews. Around an hour per 'go'.

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Level 5
Jan 28, 2016 1:13 PM UTC

Seems to be back online now as of 1pm UK time.

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