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10TonMedia
Level 3
Nov 15, 2016 4:53 PM UTC
Solved

Preflight App Will Not Install Now.

Has anyone run into this situation where I have submitted my app, its been approved. So I copied that same app, made it a preflight app so that I could test stuff before I publish it... But it will not install onto my iPhone.

any ideas?

Thank you.

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bobbr3212Accepted solution
Adobe Employee
Nov 15, 2016 5:07 PM UTC

Do you get a gray app icon when you try to install the app? If so, the iPhone's device ID likely isn't added to your mobileprovision file.

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5 replies

Adobe Employee
bobbr3212Adobe EmployeeAccepted solution
Adobe Employee
Nov 15, 2016 5:07 PM UTC

Do you get a gray app icon when you try to install the app? If so, the iPhone's device ID likely isn't added to your mobileprovision file.

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10TonMediaAuthor
Level 3
Nov 15, 2016 5:17 PM UTC

Hi Bob,

I try to install the app through iTunes... I install the app, and it says its installing on the phone, then just disappears. I have tried this many times, restarting my device, restarting my machine etc. Still no luck.

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Adobe Employee
bobbr3212Adobe Employee
Adobe Employee
Nov 15, 2016 5:22 PM UTC

Is your iPhone UDID added to your mobileprovision file? Add your UDID, rebuild the provision file, and then use that new provision file when signing the app.

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10TonMediaAuthor
Level 3
Nov 15, 2016 5:36 PM UTC

Thanks Bob!

when I looked into the mobile provision file, my device was listed. But regenerating the file worked.

Thank you!

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10TonMediaAuthor
Level 3
Nov 15, 2016 7:12 PM UTC

Hi Bob,

i checked the provision file and my device was listed there. But I did regenerate the file and it worked!

Thank you.

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