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Surbhi_P
July 30, 2024
Solved

Policies tab not visible for DAM folders

  • July 30, 2024
  • 1 reply
  • 561 views

Hi All,

 

The "Policies" tab in the properties for DAM folder is missing in one of the environments. 

Couldn't find any difference in the permissions for the admin user as well.

 

 

 

Could there be any other setting missing?

 

Kindly suggest.

 

Thank you

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Best answer by arunpatidar

Hi @surbhi_p 

 

I recommend checking with Adobe, as the issue might be due to differences in product service packs or updates.

Packaging a node from stage to production may or may not work. Additionally, please verify using admin credentials, as it could be a permission issue that is hiding the node.

1 reply

arunpatidar
Community Advisor
arunpatidarCommunity Advisor
Community Advisor
July 30, 2024

Hi @surbhi_p 
Please check if you have any folder metadata schema is created and overriding the tabs?

Also check if polices folder is not available only for few projects or all with same instance?

 

below is the polices JCR node

/libs/dam/gui/content/assets/v2/foldersharewizard/jcr:content/content/items/form/items/wizard/items/settingStep/items/fixedColumns/items/fixedColumn2/items/tabs/items/policies-tab 


Also check below thread if can help

https://experienceleaguecommunities.adobe.com/t5/adobe-experience-manager/asset-folders-unable-to-set-policies/m-p/458388/highlight/true 

Arun Patidar
    S
    Surbhi_PAuthor
    July 30, 2024

    Hi @arunpatidar 

    Thank you for the directions. The node itself is missing from the libs structure, hence it is not coming for any project.

    /libs/dam/gui/content/assets/v2/foldersharewizard/jcr:content/content/items/form/items/wizard/items/settingStep/items/fixedColumns/items/fixedColumn2/items/tabs/items

     

    what do you suggest should be done in this case?
    it is present for me on stage environment, but not on PROD.

     

    Thank you

      arunpatidar
      Community Advisor
      arunpatidarCommunity AdvisorAccepted solution
      Community Advisor
      July 30, 2024

      Hi @surbhi_p 

       

      I recommend checking with Adobe, as the issue might be due to differences in product service packs or updates.

      Packaging a node from stage to production may or may not work. Additionally, please verify using admin credentials, as it could be a permission issue that is hiding the node.

      Arun Patidar
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