pageinfo.json is taking time to load | Adobe Higher Education
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Level 2
October 16, 2015
Répondu

pageinfo.json is taking time to load

Hi All.

I am facing one issue related to page load when I looked at the network logs it is pageinfo.json which is taking more than 15 sec to load. It is badly impacting page and workflow package load. Is there any way to tackle this issue. I am using AEM 6.0 SP2, oak 1.0.12. Are there any indexes we need to create for this? We have less than 100 groups and users. All are OOTB workflows only two custom workflows.

Ce sujet a été fermé aux réponses.
Meilleure réponse par joerghoh

Hi,

I cannot say, what the problem is, the threaddump does not indicate the number of calls to MongoDB. If course latency is an issue (always). Maybe you can check the number of requests in mongodb.

Jörg

13 commentaires

joerghoh
Adobe Employee
Adobe Employee
October 9, 2017

Hi,

I listed above the 3 potential root causes for a slow pageinfo.json:

  • lots of items in the replication queues
  • lot of MSM activities
  • a lot of workflow packages

To find out more details, do the request and then check the "Recent Request Console" (/system/console/requests) for this request, there are detailled timing information available, which aspects takes how much time.

(This has been added not to long ago; otherwise enable DEBUG logging for "com.day.cq.wcm.core.impl.servlets.PageInfoServlet" and check logs.)

Jörg

Level 2
November 27, 2017

Hi,

Recently we have migrated from CQ5.6.1 to AEM6.2 (SP1+CFP3).

After migration We are also facing the same issue. We are not using MangoDB here. Its normal CRX.

In AEM6.2, I see lot of workflows added (there are 137 workflows in total after migration, and the application specific workflows are very less should not be more than 10). Is this could be the reason? If so, how to avoid this issue?

Because, I am not seeing much information in threaddumps.

Also, the logger is not showing much, except that to get the workflowStatus, it is taking around 5 mins. i.e., to load workflow tab, it is taking time.

joerghoh
Adobe Employee
Adobe Employee
November 27, 2017

Hi,

if the evaluation of the workflow status is taking long time, it could be caused by this:

* a lot of workflow instances in the systems (the number of workflow models doesn't really matter here).

* a lot of siblings (for which the workflow status is calculated as well, if I recall correctly).

* a lot of workflow packages, which need to checked if the current page is part of it.

pageinfo.json taking 5 minutes is extreme, you cannot work anymore with this system. Can you post the relevant output of the logger? And the relevant parts of the threaddumps?

Jörg