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Kiran_Vedantam
Community Advisor
Community Advisor
December 11, 2020
Solved

Page Preview issue

  • December 11, 2020
  • 4 replies
  • 3253 views

When the preview button is pressed, the page loads continuously by not letting us click on the confirmation pop-up. This issue is seen only in the chrome browser and also in some content paths only. 

 

Tried increasing the Number of Calls per Request in "Apache Sling Main Servlet" but it did not help. Do we have any recommended value for this? Can anyone suggest a fix for this?

 

Thanks,

Kiran Vedantam.

 

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Best answer by arunpatidar

Hi,

Which version of AEM are you using? Are you using custom popup when click on preview?

4 replies

arunpatidar
Community Advisor
arunpatidarCommunity AdvisorAccepted solution
Community Advisor
December 11, 2020

Hi,

Which version of AEM are you using? Are you using custom popup when click on preview?

Arun Patidar
Kiran_Vedantam
Community Advisor
Community Advisor
December 14, 2020
Hi @1464355, we are using AEM 6.4.7 and no custom popup is used
BrianKasingli
Community Advisor and Adobe Champion
Community Advisor and Adobe Champion
December 11, 2020

@kiran_vedantam,

Can you please share the browser's console log and author's error.log file. This may be a side effect from your code base.

BrianKasingli
Community Advisor and Adobe Champion
Community Advisor and Adobe Champion
December 12, 2020
@kiran_vedantam, any updates from this?
Kiran_Vedantam
Community Advisor
Community Advisor
December 15, 2020

Hi All, Thanks for the prompt response. The issue is actually happening because of our custom pop-up which is placed at the end of the page and is not visible. @kautuk_sahni can you please close this question as we are looking into it from our end.

 

Thanks,

Kiran Vedantam.

sunjot16
Adobe Employee
Adobe Employee
December 15, 2020

What errors do you see in the browser's Console tab?

What errors/messages do you see in the error.log file when you do a Page Preview on the affected content page/path?