OutputService.generatePDFOutput connection to failed Service | Community
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nchandra
nchandra
Level 2
August 28, 2018
Solved

OutputService.generatePDFOutput connection to failed Service

  • August 28, 2018
  • 16 replies
  • 11299 views

We are attempting to generate pdf document, using OutputService.generatePDFOutput() getting connection to failed Service error. Below are our environment details

Environment : AEM  6.3.2

Forms package : AEM-Forms-6.3.2.0-LX-4.1.64

Server : Linux

in the POM added below dependency

<dependency>

    <groupId>com.adobe.aemfd</groupId>

    <artifactId>aemfd-client-sdk</artifactId>

    <version>6.3.0</version>

    <scope>provided</scope>

</dependency>

Exception :

com.adobe.fd.output.internal.exception.OutputServiceException: AEM_OUT_001_003:Unexpected Exception: AEM_OUT_001_003:Unexpected Exception: Connection to failed service.

at com.adobe.fd.output.impl.OutputServiceImpl.generatePDFOutput(OutputServiceImpl.java:84)

at com.xxx.core.servlet.MSServicesServlet.generatePDFOutput(MSServicesServlet.java:590)

at com.xxx.core.servlet.MSServicesServlet.doPost(MSServicesServlet.java:291)

at org.apache.sling.api.servlets.SlingAllMethodsServlet.mayService(SlingAllMethodsServlet.java:149)

at org.apache.sling.api.servlets.SlingSafeMethodsServlet.service(SlingSafeMethodsServlet.java:346)

at org.apache.sling.api.servlets.SlingSafeMethodsServlet.service(SlingSafeMethodsServlet.java:378)

at org.apache.sling.engine.impl.request.RequestData.service(RequestData.java:552)

at org.apache.sling.engine.impl.filter.SlingComponentFilterChain.render(SlingComponentFilterChain.java:44)

at org.apache.sling.engine.impl.filter.AbstractSlingFilterChain.doFilter(AbstractSlingFilterChain.java:77)

at com.day.cq.wcm.core.impl.WCMDebugFilter.doFilter(WCMDebugFilter.java:138)

at org.apache.sling.engine.impl.filter.AbstractSlingFilterChain.doFilter(AbstractSlingFilterChain.java:68)

at com.day.cq.wcm.core.impl.WCMComponentFilter.filterRootInclude(WCMComponentFilter.java:375)

at com.day.cq.wcm.core.impl.WCMComponentFilter.doFilter(WCMComponentFilter.java:190)

at org.apache.sling.engine.impl.filter.AbstractSlingFilterChain.doFilter(AbstractSlingFilterChain.java:68)

at com.day.cq.personalization.impl.TargetComponentFilter.doFilter(TargetComponentFilter.java:96)

at org.apache.sling.engine.impl.filter.AbstractSlingFilterChain.doFilter(AbstractSlingFilterChain.java:68)

at org.apache.sling.engine.impl.SlingRequestProcessorImpl.processComponent(SlingRequestProcessorImpl.java:282)

at org.apache.sling.engine.impl.filter.RequestSlingFilterChain.render(RequestSlingFilterChain.java:49)

at org.apache.sling.engine.impl.filter.AbstractSlingFilterChain.doFilter(AbstractSlingFilterChain.java:71)

at com.day.cq.wcm.core.impl.warp.TimeWarpFilter.doFilter(TimeWarpFilter.java:109)

at org.apache.sling.engine.impl.filter.AbstractSlingFilterChain.doFilter(AbstractSlingFilterChain.java:68)

at com.adobe.cq.social.ugcbase.security.impl.SaferSlingPostServlet.doFilter(SaferSlingPostServlet.java:126)

at org.apache.sling.engine.impl.filter.AbstractSlingFilterChain.doFilter(AbstractSlingFilterChain.java:68)

...frames omitted

Caused by: com.adobe.fd.output.internal.exception.OutputServiceException: AEM_OUT_001_003:Unexpected Exception: Connection to failed service.

at com.adobe.fd.output.impl.OutputServiceImpl.generatePDFOutput(OutputServiceImpl.java:117)

at com.adobe.fd.output.impl.OutputServiceImpl.generatePDFOutput(OutputServiceImpl.java:82)

... 136 common frames omitted

Caused by: java.lang.IllegalStateException: Connection to failed service.

at com.adobe.service.ResourcePooler.allocateResource(ResourcePooler.java:104)

at com.adobe.service.ConnectionFactoryManagerPeer.getConnectionResourceFromPool(ConnectionFactoryManagerPeer.java:76)

at com.adobe.service.ConnectionFactoryManagerPeerImpl.getConnection(ConnectionFactoryManagerPeerImpl.java:155)

at com.adobe.service.impl.PlatformPeerImpl.lookup(PlatformPeerImpl.java:49)

at com.adobe.forms.aem.impl.XFANativeServiceImpl.paExecute(XFANativeServiceImpl.java:115)

at com.adobe.forms.aem.impl.XFANativeServiceImpl.paExecute(XFANativeServiceImpl.java:430)

at com.adobe.forms.xtg.impl.XMLFormServiceImpl$$anonfun$paExecute$2$$anonfun$2.apply(XMLFormServiceImpl.scala:167)

at com.adobe.forms.xtg.impl.XMLFormServiceImpl$$anonfun$paExecute$2$$anonfun$2.apply(XMLFormServiceImpl.scala:167)

at com.adobe.forms.logging.PerfLogger$class.measure(PerfLogger.scala:60)

at com.adobe.forms.logging.PerfLogger$.measure(PerfLogger.scala:33)

at com.adobe.forms.xtg.impl.XMLFormServiceImpl$$anonfun$paExecute$2.apply(XMLFormServiceImpl.scala:166)

at com.adobe.forms.xtg.impl.XMLFormServiceImpl$$anonfun$paExecute$2.apply(XMLFormServiceImpl.scala:158)

at com.adobe.forms.logging.PerfLogger$class.measure(PerfLogger.scala:60)

at com.adobe.forms.logging.PerfLogger$.measure(PerfLogger.scala:33)

at com.adobe.forms.xtg.impl.XMLFormServiceImpl.paExecute(XMLFormServiceImpl.scala:156)

at com.adobe.forms.xtg.impl.XMLFormServiceImpl$$anonfun$com$adobe$forms$xtg$impl$XMLFormServiceImpl$$resolveTemplateCacheGen$2.apply(XMLFormServiceImpl.scala:192)

at com.adobe.forms.xtg.impl.XMLFormServiceImpl$$anonfun$com$adobe$forms$xtg$impl$XMLFormServiceImpl$$resolveTemplateCacheGen$2.apply(XMLFormServiceImpl.scala:187)

at com.adobe.forms.logging.PerfLogger$class.measure(PerfLogger.scala:60)

at com.adobe.forms.logging.PerfLogger$.measure(PerfLogger.scala:33)

at com.adobe.forms.xtg.impl.XMLFormServiceImpl.com$adobe$forms$xtg$impl$XMLFormServiceImpl$$resolveTemplateCacheGen(XMLFormServiceImpl.scala:187)

at com.adobe.forms.xtg.impl.XMLFormServiceImpl$$anonfun$resolveTemplate$2$$anonfun$apply$2.apply(XMLFormServiceImpl.scala:281)

at com.adobe.forms.xtg.impl.XMLFormServiceImpl$$anonfun$resolveTemplate$2$$anonfun$apply$2.apply(XMLFormServiceImpl.scala:281)

at com.adobe.forms.cache.ResourceCache$$anonfun$getOrElseUpdate$2.apply(ResourceCache.scala:107)

at com.adobe.forms.cache.ResourceCache$$anonfun$getOrElseUpdate$2.apply(ResourceCache.scala:97)

at com.adobe.forms.logging.PerfLogger$class.measure(PerfLogger.scala:60)

at com.adobe.forms.logging.PerfLogger$.measure(PerfLogger.scala:33)

at com.adobe.forms.cache.ResourceCache$class.getOrElseUpdate(ResourceCache.scala:97)

at com.adobe.forms.cache.impl.PreRenderCacheImpl.getOrElseUpdate(PreRenderCacheImpl.scala:35)

at com.adobe.forms.xtg.impl.XMLFormServiceImpl$$anonfun$resolveTemplate$2.apply(XMLFormServiceImpl.scala:281)

at com.adobe.forms.xtg.impl.XMLFormServiceImpl$$anonfun$resolveTemplate$2.apply(XMLFormServiceImpl.scala:280)

at com.adobe.forms.logging.PerfLogger$class.measure(PerfLogger.scala:60)

at com.adobe.forms.logging.PerfLogger$.measure(PerfLogger.scala:33)

at com.adobe.forms.xtg.impl.XMLFormServiceImpl.resolveTemplate(XMLFormServiceImpl.scala:279)

at com.adobe.forms.service.impl.LCOptionsXFAInterpreterImpl$$anonfun$resolvedTemplate$2.apply(LCOptionsXFAInterpreterImpl.scala:135)

at com.adobe.forms.service.impl.LCOptionsXFAInterpreterImpl$$anonfun$resolvedTemplate$2.apply(LCOptionsXFAInterpreterImpl.scala:134)

at com.adobe.forms.logging.PerfLogger$class.measure(PerfLogger.scala:60)

at com.adobe.forms.logging.PerfLogger$.measure(PerfLogger.scala:33)

at com.adobe.forms.service.impl.LCOptionsXFAInterpreterImpl.resolvedTemplate(LCOptionsXFAInterpreterImpl.scala:134)

at com.adobe.forms.service.impl.AEMFormsHelperServiceImpl.resolvedTemplate(AEMFormsHelperServiceImpl.scala:53)

at com.adobe.fd.output.impl.OutputServiceImpl.generatePDFOutput(OutputServiceImpl.java:114)

I am suspecting aemfd-client-sdk dependency version in the POM is not the correct one, am not sure.

Thanks,

Chandra

    This post is no longer active and is closed to new replies. Need help? Start a new post to ask your question.
    Best answer by MayankGu9

    Did you follow "Additional Requirements" section under https://helpx.adobe.com/in/experience-manager/6-4/forms/using/installing-configuring-aem-forms-osgi.html

    16 replies

    Show previous replies
    R
    Ron_PreForm_IT
    Level 2
    September 13, 2019

    I think I have a similar problem, but i can't find "Additional requirements" under your link. Have it been moved?

    L
    LincolnDlamini
    November 20, 2020
    @455762, did you find a solution for this?
    anjali_biddanda
    anjali_biddanda
    Level 4
    December 22, 2020

    @nchandra/ @lincolndlamini did either of you find the cause for this error?

    L
    LincolnDlamini
    December 31, 2020
    @anjali_biddanda , the solution for me was to explicitly install 32 bit linux system libraries i.e expat.i686 , libxcb.i686 etc...
    anjali_biddanda
    anjali_biddanda
    Level 4
    January 6, 2021
    Thanks @lincolndlamini. That was very helpful. However, I'm on macOS 10.15 Catalina, which unlike earlier versions which supported 32-bit apps, Catalina has all 32-bit code ripped out. My only option is to run Parallels or a VM with the older macOS 10.14.6.
    L
    LincolnDlamini
    January 11, 2021
    @anjali_biddanda , I am also running this on Parallels CentOS image, I have not tested this on macOS
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