OOTB Notification Inbox AEM 6.5.10+ | Community
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Level 9
March 15, 2022
Solved

OOTB Notification Inbox AEM 6.5.10+

  • March 15, 2022
  • 2 replies
  • 2692 views

Hello ,

While working on 6.5.11 I noticed that no notifications come up for any modified activated events . The messages json in network tab is empty for an admin user 
i added an OOTB page path to the modified event and marked it to exact as true and false but none helped 

 

tried inbox and email as options .. is this a bug ? works well on 64.. is it something that won’t work and has alternative due to moving away from classic ui ? 

Update- Marking as bug

 

https://experienceleague.adobe.com/docs/experience-manager-64/classic-ui/introduction/author-env-inbox.html?lang=en

 

or 

 

https://github.com/AdobeDocs/experience-manager-65.en/blob/main/help/sites-administering/notification.md

 

 

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Best answer by NitroHazeDev

Thanks @debal_das   i see this issue as well


Will raise a ticket @debal_das  thanks 

2 replies

Level 9
March 16, 2022

Anyone facing similar issues ? 

DEBAL_DAS
New Member
March 16, 2022

I have tried inbox option with AEM 6.5.0/6.5.2/6.5.9 and got below response -

 

 

 

I could see json response is having proper date and isRead flag value in network tab as shown below -

 

But these values aren't available in notification. I will check this issue.

Debal Das, Senior AEM Consultant
Level 9
March 16, 2022

@debal_das I will try these in lower versions today and update but as far as I see 6.5.8 and 6.5.11 OOTB did not work but 6.4 OOTB worked . 
notification as in email ? You would need mail service set up etc . Is this a vanilla instance ?
also, can you provide the steps so that I can check if I am missing anything mostly not since 6.4 worked with an OOTB page but yet , also please confirm the user account you’ve  logged in as along with any other changes to the system .. 

 

the messages just appears to be empty when I tried as admin

Level 9
March 16, 2022

Update - OOTB 6.5.0 email and inbox notifications work , 6.5.10 none work and same with 6.5.11. I get the below error in 6.5.10
I see a missing inbox node for the profile (admin in my case).Validating on 6.5.12 and will attempt it on 6.5.9(unsure if i have the SP) but i trust your observations. I also see an error in console