OneTrust cookie scanner takes wrong host from AEM cloud site | Community
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Best answer by EstebanBustamante

Are the cookies being stored under a different domain when you inspect the 'Application' tab in your browser's Developer tools? I believe it depends on how the OneTrust script is resolving the 'Host,' but according to this thread: https://my.onetrust.com/articles/en_US/Knowledge/UUID-2dc719a8-4be5-8d16-1dc8-c7b4147b88e0, it should work fine.

 

If you observe the cookies being stored correctly within the domain, you may want to check with OneTrust about your implementation.

 

 

1 reply

EstebanBustamante
Community Advisor and Adobe Champion
EstebanBustamanteCommunity Advisor and Adobe ChampionAccepted solution
Community Advisor and Adobe Champion
December 13, 2023

Are the cookies being stored under a different domain when you inspect the 'Application' tab in your browser's Developer tools? I believe it depends on how the OneTrust script is resolving the 'Host,' but according to this thread: https://my.onetrust.com/articles/en_US/Knowledge/UUID-2dc719a8-4be5-8d16-1dc8-c7b4147b88e0, it should work fine.

 

If you observe the cookies being stored correctly within the domain, you may want to check with OneTrust about your implementation.

 

 

Esteban Bustamante
    A
    ArthurLiupPMIAuthor
    December 14, 2023

    Hello @estebanbustamante,

    I looked at the application tab, and there the same cookie also has a domain of the form - static-p12345-e123456.adobeaemcoud.com, although all other cookies have - ${real-domain}.com.
    You may be right, we should contact OneTrust directly with this issue.

     

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