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Level 2
September 14, 2023
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Notification for failed Translation jobs status while sending to and receiving jobs from Vendor

  • September 14, 2023
  • 2 replies
  • 643 views

To be able to identify issues with translation up front on sending and receiving back workflow.

Is it possible to get notified through a message, if any issue/error occurred while sending or receiving translation jobs to/from vendor (Human translation method) and status does not get processed correctly?

 

Through translation status, user is not able to get exactly what went wrong behind the system and wait long time for the job. If user is notified, then it is easy to step forward for them

 

@kautuk_sahni @aanchalsikka @gauravbehl 

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Best answer by Kiran_Vedantam

Hi @mayank-saxena1987 

 

You can write custom email step on the workflow that you were mentioning to send the email on success or failure.

 

Thanks,

Kiran Vedantam.

2 replies

Kiran_Vedantam
Community Advisor
Kiran_VedantamCommunity AdvisorAccepted solution
Community Advisor
September 28, 2023

Hi @mayank-saxena1987 

 

You can write custom email step on the workflow that you were mentioning to send the email on success or failure.

 

Thanks,

Kiran Vedantam.

kautuk_sahni
Community Manager
Community Manager
November 23, 2023

@mayank-saxena1987 Did you find the suggestions from users helpful? Please let us know if more information is required. Otherwise, please mark the answer as correct for posterity. If you have found out solution yourself, please share it with the community.

Kautuk Sahni