No content in Android App | Community
Skip to main content
Haeme_Ulrich
Haeme_Ulrich
Level 3
June 19, 2015
Solved

No content in Android App

  • June 19, 2015
  • 7 replies
  • 1859 views

I made an Android App and installed it on a HTC phone. Unfortunately I don't get any content even though I published a collection with added articles.

What to do?

Thanks

Haeme Ulrich

This post is no longer active and is closed to new replies. Need help? Start a new post to ask your question.
Best answer by Neil_Enns_-_Ado

I suspect you're hitting a bug we had where in some cases the updates are detected but not shown in the app. We've already got this fixed and it'll be out in the next beta update.

Neil

7 replies

Neil_Enns_-_Ado
Adobe Employee
Neil_Enns_-_AdoAdobe Employee
Adobe Employee
June 19, 2015

Hi Haeme,

What's your top-level collection structure look like?

Neil

Haeme_Ulrich
Haeme_UlrichAuthor
Level 3
June 19, 2015

Hi Neil

It is totally simple:

Haeme_Ulrich
Haeme_UlrichAuthor
Level 3
June 19, 2015

I deleted the App from the device and installed it again. It is running now. I assume that there were some problems with the distribution server?

Thanks

Haeme

Neil_Enns_-_Ado
Adobe Employee
Neil_Enns_-_AdoAdobe Employee
Adobe Employee
June 20, 2015

Did you publish the empty top-level collection before adding the article and publishing again? Or did you only publish once?

Neil

Haeme_Ulrich
Haeme_UlrichAuthor
Level 3
June 20, 2015

I can't remember for sure. I would say that I published the article before the collection.

Thanks

Haeme

Haeme_Ulrich
Haeme_UlrichAuthor
Level 3
June 20, 2015

Neil, I found that I can force a content update in the Android App when I clear the Cache ("clear data") in the App Info. Could be that this trick is helpful for others as well.

Best

Haeme

Neil_Enns_-_Ado
Adobe Employee
Neil_Enns_-_AdoAdobe EmployeeAccepted solution
Adobe Employee
June 20, 2015

I suspect you're hitting a bug we had where in some cases the updates are detected but not shown in the app. We've already got this fixed and it'll be out in the next beta update.

Neil

Terms & ConditionsAccessibility statement

Loading footer...