Missing user mappings for experience fragment service, ERROR messages in log | Community
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fionas76543059
Level 6
April 28, 2020
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Missing user mappings for experience fragment service, ERROR messages in log

  • April 28, 2020
  • 1 reply
  • 4224 views

hi folks, I get hundreds of these error messages during authoring and I don't even use experience fragments!  I tried to get rid of them by adding the service user mapping for experience-fragments-service via the console configMgr, which worked fine. However my attempts to do it via a conf file failed.  The package deployed fine, but only some other pre-existing experience-fragments user mappings showed up in the system console, and the error messages resumed. Maybe it is because it is an internal feature that I can't add user mappings for it via the conf files ?   Anyone know how to get rid of the messages? thanks!

 

[EventAdminAsyncThread #10] com.adobe.cq.xf.impl.adobetarget.TargetVariationModificationListener Cannot derive user name for bundle com.adobe.cq.cq-experience-fragments [304] and sub service experience-fragments-service

 

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Best answer by akhoury

Somebody might have accidentally deleted the configuration for the service user by clicking delete in the /system/console/configMgr.  I would suggest you add the missing mappings manually again via /system/console/configMgr UI in the affected environment.

 

If the problem is affecting many environments then please contact our support team to debug the root cause.

1 reply

akhoury
Adobe Employee
akhouryAdobe EmployeeAccepted solution
Adobe Employee
April 30, 2020

Somebody might have accidentally deleted the configuration for the service user by clicking delete in the /system/console/configMgr.  I would suggest you add the missing mappings manually again via /system/console/configMgr UI in the affected environment.

 

If the problem is affecting many environments then please contact our support team to debug the root cause.

    F
    fionas76543059Author
    Level 6
    May 1, 2020
    Thanks for the reply! The problem is that the customer doesn't allow manual use of the configMgr UI so I can't do that on the Prod servers. Also the manual updates are wiped out at every new code install. I will open a ticket. Thanks again!
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