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BelindaBo1
August 27, 2024
Solved

Load/'create' a pdf file into the Assets side of the AEM

  • August 27, 2024
  • 4 replies
  • 1053 views

Hi All, I'm attempting to load/'create' a pdf file into the Assets side of the AEM. It loads to about 97%, then says "0 of 1 assets uploaded". The only option provided is "Cancel". I have loaded pdfs successfully many times, and into this folder as recently as an hour ago. I even deleted the previous version of the pdf rather than "Replace" it, thinking that might be an issue. I was required to "Force Delete" because of some message that I didn't read thoroughly, now I'm thinking that message was the key as to why this pdf won't upload. Any suggestions?

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Best answer by Pradeep_Kumar_Srivastav

Hi @belindabo1

1- When you force delete an asset, sometimes the underlying file or its associated metadata might still be locked or partially deleted. This can cause issues when you try to upload a new version. Or the "Force Delete" operation may not have fully cleared all references or dependencies of the previous file. This can leave behind orphaned records in the repository, preventing a new file from being uploaded.

You can try to manually check if any remnants of the previous PDF still exist in the repository in crx/de.

Delete them manually and try uploading the PDF again.

2- Sometimes the AEM repository or internal cache might become inconsistent, especially after forced deletions. You have to restart AEM or If you are using a dispatcher in front of AEM, Clear Dispatcher Cache.

3- Check AEM Server Logs for specific errors.

 

4 replies

Pradeep_Kumar_Srivastav
Community Advisor
Pradeep_Kumar_SrivastavCommunity AdvisorAccepted solution
Community Advisor
August 27, 2024

Hi @belindabo1

1- When you force delete an asset, sometimes the underlying file or its associated metadata might still be locked or partially deleted. This can cause issues when you try to upload a new version. Or the "Force Delete" operation may not have fully cleared all references or dependencies of the previous file. This can leave behind orphaned records in the repository, preventing a new file from being uploaded.

You can try to manually check if any remnants of the previous PDF still exist in the repository in crx/de.

Delete them manually and try uploading the PDF again.

2- Sometimes the AEM repository or internal cache might become inconsistent, especially after forced deletions. You have to restart AEM or If you are using a dispatcher in front of AEM, Clear Dispatcher Cache.

3- Check AEM Server Logs for specific errors.

 

    A
    Anonymous
    August 27, 2024

    Hi @belindabo1 

    • Ensure the PDF file is not corrupted or damaged. Try opening it in a PDF viewer to verify its integrity.
    • Check the file size and ensure it's within the allowed limits in AEM.
    • If the file is large, try compressing it or splitting it into smaller files.
    • Double-check the folder permissions and ensure you have the necessary rights to upload assets.
    • Verify that the folder structure is correct and the folder is not locked or restricted.
    • Since you've already force-deleted the previous version, try uploading the new PDF file again.
    • If you're still facing issues, try deleting the folder and recreating it, then upload the PDF file.
      arunpatidar
      Community Advisor
      arunpatidarCommunity Advisor
      Community Advisor
      August 27, 2024

      Hi @belindabo1 
      What is the size of the PDF?

      Please check if below helps

      https://www.aemtutorial.info/2021/11/aem-asset-upload-size-restriction-how.html 

      Arun Patidar
        B
        BelindaBo1Author
        August 28, 2024

        Hi arunpatidar

         

        It was 574kB but I compressed it to 114kB and it uploaded successfully. I don't thnk file size was the issues, though, I suspect it was a caching issue in the AEM. In any event, it is working now, so all is well. Thank you for your interest.

          kautuk_sahni
          Community Manager
          kautuk_sahniCommunity Manager
          Community Manager
          August 30, 2024

          @belindabo1 Did you find the suggestions helpful? Please let us know if you require more information. Otherwise, please mark the answer as correct for posterity. If you've discovered a solution yourself, we would appreciate it if you could share it with the community. Thank you!

          Kautuk Sahni
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