left/right arrows missing for Tags/keywords every where in all environments | Community
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Level 3
September 25, 2017
Solved

left/right arrows missing for Tags/keywords every where in all environments

  • September 25, 2017
  • 7 replies
  • 4389 views

Hi ,

I am unable to see the left and right arrows while trying to open any of the tags from any where in the page.I am not able to see anything in the logs.
Could you please help me to find out the issue.Please find the screen shot below

Thanks,

Pallavi

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Best answer by smacdonald2008

Looks like a bug. I would open a support ticket so Eng can fix this.

7 replies

September 25, 2017

Do you see any javascript errors in the console? If so, can you paste the snapshot of it?

Level 3
September 25, 2017

Hi Archana,

I couldn't even find any logs in console nor in network tab.

Thanks,

Pallavi

Level 3
September 25, 2017

The below came upon page load :

granite.min.js:63 [Deprecation] Synchronous XMLHttpRequest on the main thread is deprecated because of its detrimental effects to the end user's experience. For more help, check https://xhr.spec.whatwg.org/.

XMLHttpRequest.open @ granite.min.js:63

But there was no logs upon clicking on the tags.

Thanks,

Pallavi

smacdonald2008
smacdonald2008Accepted solution
Level 10
September 25, 2017

Looks like a bug. I would open a support ticket so Eng can fix this.

Level 3
September 26, 2017

Can you please send me support ticket ID , so that I can also follow up.

Thanks,

Pallavi

Level 3
September 26, 2017

Hi ,

Also Can you please say which is the file / node which is important for displaying the arrows.
I can see in my local environment everything is fine.. It seems some file got deleted bymistake.
Please let me know.

Thanks,

Pallavi

December 1, 2017

Hello Pallavi

  Is your issue resolved? We are facing the same problem as you mentioned. Keen to know the solution

Thanks

Chandrapal Reddy