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test1234567
Level 6
February 17, 2022
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Issues with service pack rollback

  • February 17, 2022
  • 1 reply
  • 612 views

Hello Community - There are some issues with rollback of the installed service pack (6.5.11) on our AEM instance. We have followed the below forum to rollback to previous version but no luck. Even after the uninstall of the service pack or installing the /lib folder taken from the other environment and restart the instance, the environment is not accessible. 

 

https://experienceleaguecommunities.adobe.com/t5/adobe-experience-manager/can-we-roll-back-our-aem-instance-service-pack/td-p/365464

 

Can someone tell me process to rollback the changes?

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Best answer by Raja-Karuppsamy

@test1234567

  •  Please restore the instance from your backup or EBS snapshot if you have.
  • What's the error the you are getting in the error log while accessing the server ?
  • Did you see any error while restarting the server ?

Regards,

Raja

1 reply

Raja-Karuppsamy
Community Advisor
Raja-KaruppsamyCommunity AdvisorAccepted solution
Community Advisor
February 18, 2022

@test1234567

  •  Please restore the instance from your backup or EBS snapshot if you have.
  • What's the error the you are getting in the error log while accessing the server ?
  • Did you see any error while restarting the server ?

Regards,

Raja

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