Issue with Integrating Adobe Launch via Adobe IO in AEM 6.5 | Community
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ganeshboggavara
Level 3
March 4, 2020

Issue with Integrating Adobe Launch via Adobe IO in AEM 6.5

  • March 4, 2020
  • 1 reply
  • 3777 views

Hi,

 

We are integrating AEM 6.5 with Adobe launch via Adobe IO and we have followed the procedure mentioned here :https://helpx.adobe.com/experience-manager/using/aem_launch_adobeio_integration.html: but I don't see the library load and the Launch tags are not firing as well. I have checked IMS Configuration Health and it was a successful connection

 

All I see is " Adobe Cloud ID object Error"

 

Any ideas appreciated?

 

Thanks,

Ganesh 

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1 reply

sunjot16
Adobe Employee
Adobe Employee
March 5, 2020

You mean you don't see the Launch js file getting fired on the Page?

What do you see in the Network tab on Developers Tool for launch keyword? Does it show 404 status code?

Where do you see the  "Adobe Cloud ID object Error" error?

ganeshboggavara
Level 3
March 5, 2020

Hi @sunjot16 , Thanks for the reply 

 

Yes, It is showing a status code 404 and the embed URL is redirected to another embed url which is a 404

 

 

 

Any ideas?

 

Thanks,

Ganesh