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Level 3
January 31, 2017
Solved

Issue loading the page on publish

  • January 31, 2017
  • 3 replies
  • 1513 views

I am getting a Not Found error for the page when I try to hit it through the publish instance.

Dispatcher logs show the following - 

 Filter rejects: GET /content/test/en.html HTTP/1.1

 cachefile does not exist: /mnt/var/www/html/content/test/en.html

The publish-farm.any has been configured on both dispatchers to allow the htmls and the required content.

What else could be blocking the page from showing up.

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Best answer by edubey

1. Are you able to open this page directly via publish?

2. Share the dispatcher filters config?

3. Share the complete dispatcher log for this request. (You can mask IPs and host name)

Thanks

3 replies

smacdonald2008
Level 10
January 31, 2017

This looks like a Dispathcer issue. See this KB on troubleshooting: 

https://helpx.adobe.com/experience-manager/kb/troubleshooting-dispatcher-flushing-issues.html

Level 3
February 1, 2017

Hello,

I did this configuration,however I noticed the following on dispatcher side - 

 Filter rejects: GET /content/test/en.html HTTP/1.1

When I saw the /mnt/var/www/html/content/ there is no file getting automatically created under content and it shows the following error -

cachefile does not exist: /mnt/var/www/html/

I am not sure what is stopping /mnt/var/www/html/content/test/en.html from being automatically created upon replication since the dispatcher has all the filters allowed.

edubey
edubeyAccepted solution
Level 10
February 2, 2017

1. Are you able to open this page directly via publish?

2. Share the dispatcher filters config?

3. Share the complete dispatcher log for this request. (You can mask IPs and host name)

Thanks