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Adobe Employee
August 29, 2022
Solved

Issue accessing launch.adobe.com

  • August 29, 2022
  • 3 replies
  • 884 views

Hello Team,

While accessing the launch.adobe.com, I am getting below error,

 

 

Could you please help us how to resolve this?

 

Thanks

Chittaranjan

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Best answer by Pradeep_Kumar_Srivastav

This seems to be access right issue. You will need to have Launch product access through admin console https://adminconsole.adobe.com/ Please get in touch with product administrator to provide you access of Launch for given Project. 

3 replies

Pradeep_Kumar_Srivastav
Community Advisor
Pradeep_Kumar_SrivastavCommunity AdvisorAccepted solution
Community Advisor
August 29, 2022

This seems to be access right issue. You will need to have Launch product access through admin console https://adminconsole.adobe.com/ Please get in touch with product administrator to provide you access of Launch for given Project. 

ksh_ingole7
Community Advisor
Community Advisor
August 29, 2022

Hi @cbehera 

 

Kindly try below 

 

1. If the session is timed out, try to login from Incognito browser. If the issue is because of session timeout then it should get resolved.

 

2. If the issue is because of access, kindly connect with your Admin and see if any of the privileges are revoked. Seems like some permissions are revoked and the Auth not validating you as a valid user.

 

Thanks

HeenaMadan
Community Advisor and Adobe Champion
Community Advisor and Adobe Champion
August 29, 2022

Seems like access issue. Open admin console https://adminconsole.adobe.com/  and provide access of 'launch" to your user or ask admin to provide you access for your project.