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pallavis8124480
Level 3
September 10, 2019
Solved

InternalTranslationUtilitiesImpl error while loading pages

  • September 10, 2019
  • 3 replies
  • 1696 views

I am getting error while loading page containing community component . Please let me know if you have idea on the below error :

com.adobe.cq.social.srp.utilities.impl.InternalTranslationUtilitiesImpl Error getting common store language[Ljava.lang.StackTraceElement;@167851

Wanted to know when this error can be expected ?

Thanks in advance!

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Best answer by joerghoh

Hm, that's strange. You should raise a ticket with Adobe support then.

3 replies

joerghoh
Adobe Employee
Adobe Employee
September 10, 2019

Can you please share the complete stacktrace (at least the relevant pieces)?

What Java version are you using? Please post all relevant "java.vm.*" properties from OSGI-Webconsole -> Status -> System Properties

pallavis8124480
Level 3
September 11, 2019

Hi Jörg Hoh​,

Below is the version details :

  1. java.vm.info = mixed mode
  2. java.vm.name = Java HotSpot(TM) 64-Bit Server VM
  3. java.vm.specification.name = Java Virtual Machine Specification
  4. java.vm.specification.vendor = Oracle Corporation
  5. java.vm.specification.version = 1.8
  6. java.vm.vendor = Oracle Corporation
  7. java.vm.version = 25.152-b16


Please find the logs below  which got generated upon loading a page having Forum component .Is there any configuration missing?

11.09.2019 09:03:42.957 *DEBUG* [0:0:0:0:0:0:0:1 [1568172822692] GET /content/sample/sampleLink.htmlHTTP/1.1] com.adobe.cq.social.srp.utilities.impl.SocialResourceUtilitiesImpl getStorageConfig resource

11.09.2019 09:03:42.957 *DEBUG* [0:0:0:0:0:0:0:1 [1568172822692] GET /content/sample/sampleLink.htmlHTTP/1.1] com.adobe.cq.social.srp.utilities.impl.SocialResourceUtilitiesImpl getStorageConfig get default storage config

11.09.2019 09:03:42.957 *DEBUG* [0:0:0:0:0:0:0:1 [1568172822692] GET /content/sample/sampleLink.htmlHTTP/1.1] com.adobe.cq.social.srp.utilities.impl.InternalSocialResourceUtilsImpl getStorageConfig get default storage config

11.09.2019 09:03:42.957 *DEBUG* [0:0:0:0:0:0:0:1 [1568172822692] GET /content/sample/sampleLink.htmlHTTP/1.1] com.adobe.cq.social.srp.utilities.impl.InternalSocialResourceUtilsImpl getConfigAtPath: /etc/socialconfig/srpc/defaultconfiguration

11.09.2019 09:03:42.957 *DEBUG* [0:0:0:0:0:0:0:1 [1568172822692] GET /content/sample/sampleLink.htmlHTTP/1.1] com.adobe.cq.social.srp.utilities.impl.InternalSocialResourceUtilsImpl getConfigAtPath: /conf/global/settings/community/srpc/defaultconfiguration

11.09.2019 09:03:42.957 *DEBUG* [0:0:0:0:0:0:0:1 [1568172822692] GET /content/sample/sampleLink.htmlHTTP/1.1] com.adobe.cq.social.srp.utilities.impl.SocialResourceUtilitiesImpl Default configuration path: /content/usergenerated/asi/mongo time: 0

11.09.2019 09:03:42.958 *DEBUG* [0:0:0:0:0:0:0:1 [1568172822692] GET /content/sample/sampleLink.htmlHTTP/1.1] com.adobe.cq.social.srp.utilities.impl.SocialResourceUtilitiesImpl In function: resourceToACLPath

11.09.2019 09:03:42.958 *DEBUG* [0:0:0:0:0:0:0:1 [1568172822692] GET /content/sample/sampleLink.htmlHTTP/1.1] com.adobe.cq.social.srp.utilities.impl.SocialResourceUtilitiesImpl Resource type: social/forum/components/hbs/forum supertype: null

11.09.2019 09:03:42.958 *DEBUG* [0:0:0:0:0:0:0:1 [1568172822692] GET /content/sample/sampleLink.htmlHTTP/1.1] com.adobe.cq.social.srp.utilities.impl.SocialResourceUtilitiesImpl getStorageConfig resource

11.09.2019 09:03:42.958 *DEBUG* [0:0:0:0:0:0:0:1 [1568172822692] GET /content/sample/sampleLink.htmlHTTP/1.1] com.adobe.cq.social.srp.utilities.impl.SocialResourceUtilitiesImpl getStorageConfig get default storage config

11.09.2019 09:03:42.958 *DEBUG* [0:0:0:0:0:0:0:1 [1568172822692] GET /content/sample/sampleLink.htmlHTTP/1.1] com.adobe.cq.social.srp.utilities.impl.InternalSocialResourceUtilsImpl getStorageConfig get default storage config

11.09.2019 09:03:42.958 *DEBUG* [0:0:0:0:0:0:0:1 [1568172822692] GET /content/sample/sampleLink.htmlHTTP/1.1] com.adobe.cq.social.srp.utilities.impl.InternalSocialResourceUtilsImpl getConfigAtPath: /etc/socialconfig/srpc/defaultconfiguration

11.09.2019 09:03:42.958 *DEBUG* [0:0:0:0:0:0:0:1 [1568172822692] GET /content/sample/sampleLink.htmlHTTP/1.1] com.adobe.cq.social.srp.utilities.impl.InternalSocialResourceUtilsImpl getConfigAtPath: /conf/global/settings/community/srpc/defaultconfiguration

11.09.2019 09:03:42.958 *DEBUG* [0:0:0:0:0:0:0:1 [1568172822692] GET /content/sample/sampleLink.htmlHTTP/1.1] com.adobe.cq.social.srp.utilities.impl.SocialResourceUtilitiesImpl Default configuration path: /content/usergenerated/asi/mongo time: 0

11.09.2019 09:03:42.958 *DEBUG* [0:0:0:0:0:0:0:1 [1568172822692] GET /content/sample/sampleLink.htmlHTTP/1.1] com.adobe.cq.social.srp.utilities.impl.SocialResourceUtilitiesImpl resourcePath: /content/sample/sampleLink.html/jcr:content/parsys/forum

11.09.2019 09:03:42.959 *ERROR* [0:0:0:0:0:0:0:1 [1568172822692] GET /content/sample/sampleLink.htmlHTTP/1.1] com.adobe.cq.social.srp.utilities.impl.InternalTranslationUtilitiesImpl Error getting common store language[Ljava.lang.StackTraceElement;@4039a329

11.09.2019 09:03:42.974 *DEBUG* [0:0:0:0:0:0:0:1 [1568172822692] GET /content/sample/sampleLink.htmlHTTP/1.1] com.adobe.cq.social.srp.utilities.impl.SocialResourceUtilitiesImpl getStorageConfig resource

11.09.2019 09:03:42.974 *DEBUG* [0:0:0:0:0:0:0:1 [1568172822692] GET /content/sample/sampleLink.htmlHTTP/1.1] com.adobe.cq.social.srp.utilities.impl.SocialResourceUtilitiesImpl getStorageConfig get default storage config

11.09.2019 09:03:42.974 *DEBUG* [0:0:0:0:0:0:0:1 [1568172822692] GET /content/sample/sampleLink.htmlHTTP/1.1] com.adobe.cq.social.srp.utilities.impl.InternalSocialResourceUtilsImpl getStorageConfig get default storage config

joerghoh
Adobe Employee
joerghohAdobe EmployeeAccepted solution
Adobe Employee
September 11, 2019

Hm, that's strange. You should raise a ticket with Adobe support then.