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GK-007
GK-007
Level 9
May 14, 2016

Internal Server Error After Upgrading to AEM 6.2

  • May 14, 2016
  • 2 replies
  • 4158 views

Hi All,

We have recently migrated from AEM 6.0 SP3 to AEM 6.2 and deployed our project specific code.

When we try to open the application pages we are getting "Internal Server Error. Please try after some time." 

Anyone has any idea on this issue?

Thanks,

Kishore

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2 replies

smacdonald2008
smacdonald2008
Level 10
May 14, 2016

This could be any number of reasons - file a ticket as support has a database of issues and can help you. 

O
Adobe Employee
ogillAdobe Employee
Adobe Employee
May 14, 2016

Hi Kishore,

Have you already checked all the known issues with 6.2[0]

Was the upgrade done in place or a content migration using CRX2OAK?

Before deploying your code, could you access all the standard consoles? System/console, CRXDE? After you deployed your code, can you access the standard consoles?

When starting your instance is there any exceptions in the error.log file?

The above investigations would allow us to help you better :)

Regards,

Opkar

[0]https://docs.adobe.com/docs/en/aem/6-2/release-notes/known-issues.html

GK-007
GK-007Author
Level 9
May 16, 2016

Opkar Gill wrote...

Hi Kishore,

Have you already checked all the known issues with 6.2[0]

Was the upgrade done in place or a content migration using CRX2OAK?

Before deploying your code, could you access all the standard consoles? System/console, CRXDE? After you deployed your code, can you access the standard consoles?

When starting your instance is there any exceptions in the error.log file?

The above investigations would allow us to help you better :)

Regards,

Opkar

[0]https://docs.adobe.com/docs/en/aem/6-2/release-notes/known-issues.html

 

Thanks Opkar for your suggestions.

Before up-gradation i am able to access pages,standard consoles(system/console and CRXDE).

After up-gradation i am only able to access System/Console but not CRXDE and out application specific pages.

Thanks,

Kishore 

kautuk_sahni
Community Manager
kautuk_sahniCommunity Manager
Community Manager
May 16, 2016

Hi 

I would request you to please share Error.log (any error there), and full detail browser log.

Which 500 error it is? (500.11,500.12,......500.100) 

                                                         
500.0Module or ISAPI error occurred.
500.11Application is shutting down on the web server.
500.12Application is busy restarting on the web server.
500.13Web server is too busy.
500.15Direct requests for Global.asax are not allowed.
500.19Configuration data is invalid.
500.21Module not recognized.
500.22An ASP.NET httpModules configuration does not apply in Managed Pipeline mode.
500.23An ASP.NET httpHandlers configuration does not apply in Managed Pipeline mode.
500.24An ASP.NET impersonation configuration does not apply in Managed Pipeline mode.
500.50A rewrite error occurred during RQ_BEGIN_REQUEST notification handling. A configuration or inbound rule execution error occurred.
500.51A rewrite error occurred during GL_PRE_BEGIN_REQUEST notification handling. A global configuration or global rule execution error occurred.
500.52A rewrite error occurred during RQ_SEND_RESPONSE notification handling. An outbound rule execution occurred.
500.53A rewrite error occurred during RQ_RELEASE_REQUEST_STATE notification handling. An outbound rule execution error occurred. The rule is configured to be executed before the output user cache gets updated.

If nothing is working, contact customer care (https://daycare.day.com/home/createaticket.html ).

Thanks and Regards

Kautuk Sahni

Kautuk Sahni
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