Integrating CQ5.5/6 with SiteCatalyst. Has anyone met any login problems lately? | Community
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joanna_teo
October 16, 2015
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Integrating CQ5.5/6 with SiteCatalyst. Has anyone met any login problems lately?

  • October 16, 2015
  • 3 replies
  • 757 views

I was wondering if anyone have been experiencing login verification issues when trying to integrate SiteCatalyst with CQ5.5

Lately, I have issues doing so. The credentials are correct and works if used on SiteCatalyst. Web Services component was turned on for that account.

However when the login credentials were entered into CQ5.5, verification wasn't successful.

What could be the cause of it?

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    Best answer by Sham_HC

    Could you please make sure data center URL is configured properly by following below articles.

    http://helpx.adobe.com/sitecatalyst/kb/determining-data-center.html

    http://helpx.adobe.com/cq/kb/sitecatalystintegrationtroubleshooting.html

    Thanks,

    Sham

    3 replies

    Sham_HC
    Sham_HCAccepted solution
    Level 10
    October 16, 2015

    Could you please make sure data center URL is configured properly by following below articles.

    http://helpx.adobe.com/sitecatalyst/kb/determining-data-center.html

    http://helpx.adobe.com/cq/kb/sitecatalystintegrationtroubleshooting.html

    Thanks,

    Sham

      J
      joanna_teoAuthor
      October 16, 2015

      Hi, thanks. I went to the thread and it seems like the only resolution suggested was to log a support ticket, which my team did. It has been a week and there have been no replies. Thus I am wondering if it is a common issue.

      smacdonald2008
      smacdonald2008
      Level 10
      October 16, 2015

      From this thread: http://forums.adobe.com/thread/1232799, it may be a bug. 

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