Skip to main content
luniaBlue
Dec 7, 2015 5:48 AM UTC
Solved

InDesign CC 2015 crashes on export to .article file

I'm running CC15 build 11.2.0.99. I've created a document that I would like to export to an article, but when I go to File > Export... and select DPS Article, InDesign will crash every time. I've even created a very basic layout with just a couple of shapes and it will still crash. I've also deleted InDesign preference files. Does anyone else experience this issue or have a suggestion?

I'm running on Mac OS X Yosemite 10.10.5

This post is no longer active and is closed to new replies. Need help? Start a new post to ask your question.
bobbr3212Accepted solution
Adobe Employee
Jan 9, 2016 1:05 AM UTC

The team resolved this issue by updating the InDesign CC 2015 plug-in. You can either wait until the updated plug-in becomes available through an InDesign CC 2015 update, or you can manually download and install the DPS tools here: Digital Publishing Solution Help | Install tools for DPS 2015

View in thread

24 replies

Show previous replies
nater68112119
Jan 11, 2016 2:14 PM UTC

Thanks so much. This helped - actually able to export. But, it takes about 15 minutes... it gets stuck on "Exporting..."

Translate
korayy96102472
Jan 11, 2016 2:22 PM UTC

Thanks a lot. It works perfect

Translate
Adobe Employee
bobbr3212Adobe Employee
Adobe Employee
Jan 11, 2016 4:16 PM UTC

Nate - Can you reset InDesign preferences and then try exporting again? If that doesn't work, you might try uninstalling/reinstalling InDesign.

Translate
nater68112119
Jan 20, 2016 3:04 PM UTC

Thanks, Bob. I tried both resetting the preferences, and uninstalling/reinstalling ID 2015. I still get either an "Exporting..." message, or just a pinwheel.

Translate
Terms & ConditionsAccessibility statement

Loading footer...