Images(png files) are not loading in the Mobiles Andriod/Iphone Users | Community
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Beaula123
Level 4
March 26, 2024
Solved

Images(png files) are not loading in the Mobiles Andriod/Iphone Users

  • March 26, 2024
  • 2 replies
  • 718 views

We have uploaded the PNG files in the etc/designs/.. folder and loaded using <img> tag like below.

<img src="/etc/designs/captcha/_pic42.png" id="pic_b" alt="Equals">
These images are working in the desktop browsers, but these images are not loading in the mobiles(Android/iPhone) users.
 

 

Please suggest.

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Best answer by Shashi_Mulugu

@beaula123 have you tried opening image directly in a Mobile browser tab..?? I am skeptical if it is related to AEM.. it could be something with your domain or css styles..

2 replies

Shashi_Mulugu
Community Advisor
Shashi_MuluguCommunity AdvisorAccepted solution
Community Advisor
April 12, 2024

@beaula123 have you tried opening image directly in a Mobile browser tab..?? I am skeptical if it is related to AEM.. it could be something with your domain or css styles..

    kautuk_sahni
    Community Manager
    kautuk_sahniCommunity Manager
    Community Manager
    May 20, 2024

    @beaula123 Did you find the suggestion helpful? Please let us know if more information is required. Otherwise, please mark the answer as correct for posterity. If you have found out solution yourself, please share it with the community.

    Kautuk Sahni
    B
    Beaula123Author
    Level 4
    May 22, 2024

    We found that the issue is with the CDN.

     

    Thanks

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