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binoyp
Level 2
Sep 5, 2020 8:04 PM UTC
Solved

http://localhost:4502/crx/explorer/index.jsp CRX Explorer hitting a 500 Internal Server error on AEM 6.5

06.09.2020 01:30:34.759 *ERROR* [qtp1614019523-74] org.apache.felix.http.jetty Exception while processing request to /crx/explorer/index.jsp (java.lang.NullPointerException)
java.lang.NullPointerException: null
at org.apache.sling.scripting.jsp.jasper.compiler.JspRuntimeContext$JspFactoryHandler.getJspApplicationContext(JspRuntimeContext.java:123) [org.apache.sling.scripting.jsp:2.3.4]
at com.day.crx.explorer.impl.jsp.index_jsp._jspInit(index_jsp.java:28) [com.adobe.granite.crx-explorer:1.1.14]
at org.apache.jasper.runtime.HttpJspBase.init(HttpJspBase.java:52) [com.adobe.granite.crx-explorer:1.1.14]
at com.day.crx.explorer.impl.MainServlet.doService(MainServlet.java:157) [com.adobe.granite.crx-explorer:1.1.14]
at com.day.crx.explorer.impl.MainServlet.service(MainServlet.java:89) [com.adobe.granite.crx-explorer:1.1.14]
at org.apache.felix.http.base.internal.handler.ServletHandler.handle(ServletHandler.java:123) [org.apache.felix.http.jetty:4.0.8]
at org.apache.felix.http.base.internal.dispatch.InvocationChain.doFilter(InvocationChain.java:86) [org.apache.felix.http.jetty:4.0.8]
at com.adobe.granite.license.impl.LicenseCheckFilter.doFilter(LicenseCheckFilter.java:308) [com.adobe.granite.license:1.2.10]
at org.apache.felix.http.base.internal.handler.FilterHandler.handle(FilterHandler.java:142) [org.apache.felix.http.jetty:4.0.8]
at org.apache.felix.http.base.internal.dispatch.InvocationChain.doFilter(InvocationChain.java:81) [org.apache.felix.http.jetty:4.0.8]
at org.apache.sling.i18n.impl.I18NFilter.doFilter(I18NFilter.java:131) [org.apache.sling.i18n:2.5.14]
at org.apache.felix.http.base.internal.handler.FilterHandler.handle(FilterHandler.java:142) [org.apache.felix.http.jetty:4.0.8]
at org.apache.felix.http.base.internal.dispatch.InvocationChain.doFilter(InvocationChain.java:81) [org.apache.felix.http.jetty:4.0.8]
at org.apache.felix.http.base.internal.dispatch.Dispatcher$1.doFilter(Dispatcher.java:146) [org.apache.felix.http.jetty:4.0.8]
at org.apache.felix.http.base.internal.whiteboard.WhiteboardManager$2.doFilter(WhiteboardManager.java:1002) [org.apache.felix.http.jetty:4.0.8]
at org.apache.sling.security.impl.ReferrerFilter.doFilter(ReferrerFilter.java:326) [org.apache.sling.security:1.1.16]
at org.apache.felix.http.base.internal.handler.PreprocessorHandler.handle(PreprocessorHandler.java:136) [org.apache.felix.http.jetty:4.0.8]
at org.apache.felix.http.base.internal.whiteboard.WhiteboardManager$2.doFilter(WhiteboardManager.java:1008) [org.apache.felix.http.jetty:4.0.8]
at org.apache.felix.http.sslfilter.internal.SslFilter.doFilter(SslFilter.java:97) [org.apache.felix.http.sslfilter:1.2.6]
at org.apache.felix.http.base.internal.handler.PreprocessorHandler.handle(PreprocessorHandler.java:136) [org.apache.felix.http.jetty:4.0.8]
at org.apache.felix.http.base.internal.whiteboard.WhiteboardManager$2.doFilter(WhiteboardManager.java:1008) [org.apache.felix.http.jetty:4.0.8]
at org.apache.felix.http.base.internal.whiteboard.WhiteboardManager.invokePreprocessors(WhiteboardManager.java:1012) [org.apache.felix.http.jetty:4.0.8]
at org.apache.felix.http.base.internal.dispatch.Dispatcher.dispatch(Dispatcher.java:91) [org.apache.felix.http.jetty:4.0.8]
at org.apache.felix.http.base.internal.dispatch.DispatcherServlet.service(DispatcherServlet.java:49) [org.apache.felix.http.jetty:4.0.8]
at javax.servlet.http.HttpServlet.service(HttpServlet.java:725) [org.apache.felix.http.servlet-api:1.1.2]
at org.eclipse.jetty.servlet.ServletHolder.handle(ServletHolder.java:873) [org.apache.felix.http.jetty:4.0.8]
at org.eclipse.jetty.servlet.ServletHandler.doHandle(ServletHandler.java:542) [org.apache.felix.http.jetty:4.0.8]
at org.eclipse.jetty.server.handler.ScopedHandler.nextHandle(ScopedHandler.java:255) [org.apache.felix.http.jetty:4.0.8]
at org.eclipse.jetty.server.session.SessionHandler.doHandle(SessionHandler.java:1701) [org.apache.felix.http.jetty:4.0.8]
at org.eclipse.jetty.server.handler.ScopedHandler.nextHandle(ScopedHandler.java:255) [org.apache.felix.http.jetty:4.0.8]
at org.eclipse.jetty.server.handler.ContextHandler.doHandle(ContextHandler.java:1345) [org.apache.felix.http.jetty:4.0.8]
at org.eclipse.jetty.server.handler.ScopedHandler.nextScope(ScopedHandler.java:203) [org.apache.felix.http.jetty:4.0.8]
at org.eclipse.jetty.servlet.ServletHandler.doScope(ServletHandler.java:480) [org.apache.felix.http.jetty:4.0.8]
at org.eclipse.jetty.server.session.SessionHandler.doScope(SessionHandler.java:1668) [org.apache.felix.http.jetty:4.0.8]
at org.eclipse.jetty.server.handler.ScopedHandler.nextScope(ScopedHandler.java:201) [org.apache.felix.http.jetty:4.0.8]
at org.eclipse.jetty.server.handler.ContextHandler.doScope(ContextHandler.java:1247) [org.apache.felix.http.jetty:4.0.8]
at org.eclipse.jetty.server.handler.ScopedHandler.handle(ScopedHandler.java:144) [org.apache.felix.http.jetty:4.0.8]
at org.eclipse.jetty.server.handler.ContextHandlerCollection.handle(ContextHandlerCollection.java:220) [org.apache.felix.http.jetty:4.0.8]
at org.eclipse.jetty.server.handler.HandlerWrapper.handle(HandlerWrapper.java:132) [org.apache.felix.http.jetty:4.0.8]
at org.eclipse.jetty.server.Server.handle(Server.java:502) [org.apache.felix.http.jetty:4.0.8]
at org.eclipse.jetty.server.HttpChannel.handle(HttpChannel.java:370) [org.apache.felix.http.jetty:4.0.8]
at org.eclipse.jetty.server.HttpConnection.onFillable(HttpConnection.java:267) [org.apache.felix.http.jetty:4.0.8]
at org.eclipse.jetty.io.AbstractConnection$ReadCallback.succeeded(AbstractConnection.java:305) [org.apache.felix.http.jetty:4.0.8]
at org.eclipse.jetty.io.FillInterest.fillable(FillInterest.java:103) [org.apache.felix.http.jetty:4.0.8]
at org.eclipse.jetty.io.ChannelEndPoint$2.run(ChannelEndPoint.java:117) [org.apache.felix.http.jetty:4.0.8]
at org.eclipse.jetty.util.thread.strategy.EatWhatYouKill.runTask(EatWhatYouKill.java:333) [org.apache.felix.http.jetty:4.0.8]
at org.eclipse.jetty.util.thread.strategy.EatWhatYouKill.doProduce(EatWhatYouKill.java:310) [org.apache.felix.http.jetty:4.0.8]
at org.eclipse.jetty.util.thread.strategy.EatWhatYouKill.tryProduce(EatWhatYouKill.java:168) [org.apache.felix.http.jetty:4.0.8]
at org.eclipse.jetty.util.thread.strategy.EatWhatYouKill.run(EatWhatYouKill.java:126) [org.apache.felix.http.jetty:4.0.8]
at org.eclipse.jetty.util.thread.ReservedThreadExecutor$ReservedThread.run(ReservedThreadExecutor.java:366) [org.apache.felix.http.jetty:4.0.8]
at org.eclipse.jetty.util.thread.QueuedThreadPool.runJob(QueuedThreadPool.java:765) [org.apache.felix.http.jetty:4.0.8]
at org.eclipse.jetty.util.thread.QueuedThreadPool$2.run(QueuedThreadPool.java:683) [org.apache.felix.http.jetty:4.0.8]
at java.base/java.lang.Thread.run(Thread.java:830)
06.09.2020 01:30:36.484 *ERROR* [qtp1614019523-73] org.apache.felix.http.jetty Exception while processing request to /crx/explorer/index.jsp (java.lang.NullPointerException)
java.lang.NullPointerException: null
at org.apache.sling.scripting.jsp.jasper.compiler.JspRuntimeContext$JspFactoryHandler.getJspApplicationContext(JspRuntimeContext.java:123) [org.apache.sling.scripting.jsp:2.3.4]
at com.day.crx.explorer.impl.jsp.index_jsp._jspInit(index_jsp.java:28) [com.adobe.granite.crx-explorer:1.1.14]
at org.apache.jasper.runtime.HttpJspBase.init(HttpJspBase.java:52) [com.adobe.granite.crx-explorer:1.1.14]
at com.day.crx.explorer.impl.MainServlet.doService(MainServlet.java:157) [com.adobe.granite.crx-explorer:1.1.14]
at com.day.crx.explorer.impl.MainServlet.service(MainServlet.java:89) [com.adobe.granite.crx-explorer:1.1.14]
at org.apache.felix.http.base.internal.handler.ServletHandler.handle(ServletHandler.java:123) [org.apache.felix.http.jetty:4.0.8]
at org.apache.felix.http.base.internal.dispatch.InvocationChain.doFilter(InvocationChain.java:86) [org.apache.felix.http.jetty:4.0.8]
at com.adobe.granite.license.impl.LicenseCheckFilter.doFilter(LicenseCheckFilter.java:308) [com.adobe.granite.license:1.2.10]
at org.apache.felix.http.base.internal.handler.FilterHandler.handle(FilterHandler.java:142) [org.apache.felix.http.jetty:4.0.8]
at org.apache.felix.http.base.internal.dispatch.InvocationChain.doFilter(InvocationChain.java:81) [org.apache.felix.http.jetty:4.0.8]
at org.apache.sling.i18n.impl.I18NFilter.doFilter(I18NFilter.java:131) [org.apache.sling.i18n:2.5.14]
at org.apache.felix.http.base.internal.handler.FilterHandler.handle(FilterHandler.java:142) [org.apache.felix.http.jetty:4.0.8]
at org.apache.felix.http.base.internal.dispatch.InvocationChain.doFilter(InvocationChain.java:81) [org.apache.felix.http.jetty:4.0.8]
at org.apache.felix.http.base.internal.dispatch.Dispatcher$1.doFilter(Dispatcher.java:146) [org.apache.felix.http.jetty:4.0.8]
at org.apache.felix.http.base.internal.whiteboard.WhiteboardManager$2.doFilter(WhiteboardManager.java:1002) [org.apache.felix.http.jetty:4.0.8]
at org.apache.sling.security.impl.ReferrerFilter.doFilter(ReferrerFilter.java:326) [org.apache.sling.security:1.1.16]
at org.apache.felix.http.base.internal.handler.PreprocessorHandler.handle(PreprocessorHandler.java:136) [org.apache.felix.http.jetty:4.0.8]
at org.apache.felix.http.base.internal.whiteboard.WhiteboardManager$2.doFilter(WhiteboardManager.java:1008) [org.apache.felix.http.jetty:4.0.8]
at org.apache.felix.http.sslfilter.internal.SslFilter.doFilter(SslFilter.java:97) [org.apache.felix.http.sslfilter:1.2.6]
at org.apache.felix.http.base.internal.handler.PreprocessorHandler.handle(PreprocessorHandler.java:136) [org.apache.felix.http.jetty:4.0.8]
at org.apache.felix.http.base.internal.whiteboard.WhiteboardManager$2.doFilter(WhiteboardManager.java:1008) [org.apache.felix.http.jetty:4.0.8]
at org.apache.felix.http.base.internal.whiteboard.WhiteboardManager.invokePreprocessors(WhiteboardManager.java:1012) [org.apache.felix.http.jetty:4.0.8]
at org.apache.felix.http.base.internal.dispatch.Dispatcher.dispatch(Dispatcher.java:91) [org.apache.felix.http.jetty:4.0.8]
at org.apache.felix.http.base.internal.dispatch.DispatcherServlet.service(DispatcherServlet.java:49) [org.apache.felix.http.jetty:4.0.8]
at javax.servlet.http.HttpServlet.service(HttpServlet.java:725) [org.apache.felix.http.servlet-api:1.1.2]
at org.eclipse.jetty.servlet.ServletHolder.handle(ServletHolder.java:873) [org.apache.felix.http.jetty:4.0.8]
at org.eclipse.jetty.servlet.ServletHandler.doHandle(ServletHandler.java:542) [org.apache.felix.http.jetty:4.0.8]
at org.eclipse.jetty.server.handler.ScopedHandler.nextHandle(ScopedHandler.java:255) [org.apache.felix.http.jetty:4.0.8]
at org.eclipse.jetty.server.session.SessionHandler.doHandle(SessionHandler.java:1701) [org.apache.felix.http.jetty:4.0.8]
at org.eclipse.jetty.server.handler.ScopedHandler.nextHandle(ScopedHandler.java:255) [org.apache.felix.http.jetty:4.0.8]
at org.eclipse.jetty.server.handler.ContextHandler.doHandle(ContextHandler.java:1345) [org.apache.felix.http.jetty:4.0.8]
at org.eclipse.jetty.server.handler.ScopedHandler.nextScope(ScopedHandler.java:203) [org.apache.felix.http.jetty:4.0.8]
at org.eclipse.jetty.servlet.ServletHandler.doScope(ServletHandler.java:480) [org.apache.felix.http.jetty:4.0.8]
at org.eclipse.jetty.server.session.SessionHandler.doScope(SessionHandler.java:1668) [org.apache.felix.http.jetty:4.0.8]
at org.eclipse.jetty.server.handler.ScopedHandler.nextScope(ScopedHandler.java:201) [org.apache.felix.http.jetty:4.0.8]
at org.eclipse.jetty.server.handler.ContextHandler.doScope(ContextHandler.java:1247) [org.apache.felix.http.jetty:4.0.8]
at org.eclipse.jetty.server.handler.ScopedHandler.handle(ScopedHandler.java:144) [org.apache.felix.http.jetty:4.0.8]
at org.eclipse.jetty.server.handler.ContextHandlerCollection.handle(ContextHandlerCollection.java:220) [org.apache.felix.http.jetty:4.0.8]
at org.eclipse.jetty.server.handler.HandlerWrapper.handle(HandlerWrapper.java:132) [org.apache.felix.http.jetty:4.0.8]
at org.eclipse.jetty.server.Server.handle(Server.java:502) [org.apache.felix.http.jetty:4.0.8]
at org.eclipse.jetty.server.HttpChannel.handle(HttpChannel.java:370) [org.apache.felix.http.jetty:4.0.8]
at org.eclipse.jetty.server.HttpConnection.onFillable(HttpConnection.java:267) [org.apache.felix.http.jetty:4.0.8]
at org.eclipse.jetty.io.AbstractConnection$ReadCallback.succeeded(AbstractConnection.java:305) [org.apache.felix.http.jetty:4.0.8]
at org.eclipse.jetty.io.FillInterest.fillable(FillInterest.java:103) [org.apache.felix.http.jetty:4.0.8]
at org.eclipse.jetty.io.ChannelEndPoint$2.run(ChannelEndPoint.java:117) [org.apache.felix.http.jetty:4.0.8]
at org.eclipse.jetty.util.thread.strategy.EatWhatYouKill.runTask(EatWhatYouKill.java:333) [org.apache.felix.http.jetty:4.0.8]
at org.eclipse.jetty.util.thread.strategy.EatWhatYouKill.doProduce(EatWhatYouKill.java:310) [org.apache.felix.http.jetty:4.0.8]
at org.eclipse.jetty.util.thread.strategy.EatWhatYouKill.tryProduce(EatWhatYouKill.java:168) [org.apache.felix.http.jetty:4.0.8]
at org.eclipse.jetty.util.thread.strategy.EatWhatYouKill.run(EatWhatYouKill.java:126) [org.apache.felix.http.jetty:4.0.8]
at org.eclipse.jetty.util.thread.ReservedThreadExecutor$ReservedThread.run(ReservedThreadExecutor.java:366) [org.apache.felix.http.jetty:4.0.8]
at org.eclipse.jetty.util.thread.QueuedThreadPool.runJob(QueuedThreadPool.java:765) [org.apache.felix.http.jetty:4.0.8]
at org.eclipse.jetty.util.thread.QueuedThreadPool$2.run(QueuedThreadPool.java:683) [org.apache.felix.http.jetty:4.0.8]
at java.base/java.lang.Thread.run(Thread.java:830)

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Surabhi_Katiyar
Surabhi_KatiyarAccepted solution
Adobe Employee
Sep 6, 2020 7:27 AM UTC

Try to recompile the JSP files using the below document:

 

https://helpx.adobe.com/in/experience-manager/kb/How-to-force-a-recompilation-of-all-Sling-scripts-jsps-java-sightly-on-AEM-6-4.html

 

Also, check if there are multiple jdk installed on the system, if yes then try to remove all except for the one you want to use and then check.

 

 

View in thread

6 replies

Surabhi_Katiyar
Adobe Employee
Surabhi_KatiyarAdobe EmployeeAccepted solution
Adobe Employee
Sep 6, 2020 7:27 AM UTC

Try to recompile the JSP files using the below document:

 

https://helpx.adobe.com/in/experience-manager/kb/How-to-force-a-recompilation-of-all-Sling-scripts-jsps-java-sightly-on-AEM-6-4.html

 

Also, check if there are multiple jdk installed on the system, if yes then try to remove all except for the one you want to use and then check.

 

 

Translate
    binoypAuthor
    Level 2
    Sep 6, 2020 11:59 AM UTC
    It doesnt open up any pages,but instead shows a page not found error and redirects to /system/console/bundles
    Translate
    Nikhil-Kumar
    Community Advisor
    Nikhil-KumarCommunity Advisor
    Community Advisor
    Sep 6, 2020 1:51 PM UTC

    @binoyp 

     

    If you don’t have important data in localhost then delete QuickStart and re-run the server.

    Translate
      ChitraMadan
      Community Advisor
      ChitraMadanCommunity Advisor
      Community Advisor
      Sep 6, 2020 8:39 PM UTC

      Hi @binoyp ,

       

      Could be an indexing issue, try to remove the index in /crx-quickstart/repository/index and restart the instance.

       

      Translate
        binoypAuthor
        Level 2
        Sep 7, 2020 4:14 AM UTC

        Hi All, 

         

        Issue got resolved when i unistalled jdk 13 from the programs list and pointed the java path to the existing jdk 1.8 folder. 

        Thanks for the help

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