How to get the admin privileges back

Question

Hi, We recently have faced few issues on a production author instance (CQ5.5) where : 1. Due to some strange reasons the "admin" user doesn't have the privileges to access the CRX repository. Though, the user is able to access the OSGI console. Paths like /, /crxde,/useradmin or in other words all consoles are not accessible except felix. We are getting a 403 response. URLs I can access : /system/console/crx/explorer/index.jsp (I can create groups /user but not able to assign the privileges.) 2. Repository size is huge. It has grown upto 850 GBs.  Does anyone have pointers as to how can I get privileges to access the CRX repository?

joerghoh · Accepted Answer

Hi,you should be able to access the CRXDE Lite at /crx/de/index.jsp; when the UI is not displayed properly, you have a different problem. When it's displayed, you should be able to login using the admin credentials. IIRC you cannot remove permissions from the admin user.kind regards,Jörg

smacdonald2008 · Answer

If you are not able to assign privileges as per the AEM documentation:

http://docs.adobe.com/docs/en/cq/current/administering/security.html

you may have encountered a bug. Please file a ticket at http://helpx.adobe.com/marketing-cloud/experience-manager.html.

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