How to fix translated pages without exporting them again. | Community
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carlotta_bulgar
March 13, 2024
Solved

How to fix translated pages without exporting them again.

  • March 13, 2024
  • 3 replies
  • 664 views

Hi,

I have 100 projects sent to RWS connector to a translation agency. They have been translated and sent back.

The translation projects are in "complete" status but we realized the pages do not show the translations.

The agency have the files available to try to import them again, but I cannot do it.

Is there a way to force a new import manually? 

This is quite urgent.

Thank you

 

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Best answer by carlotta_bulgar

Hi,

thank you for your reply. The import button is not available any more.

3 replies

SureshDhulipudi
Community Advisor
SureshDhulipudiCommunity Advisor
Community Advisor
March 13, 2024

The agency have the files available to try to import them again, but I cannot do it. -- what does it mean - they are not getting option to import again or giving any error?

The status "complete" just indicates that the translation project has been processed once. It doesn't prevent you from importing the translations again.

    kautuk_sahni
    Community Manager
    kautuk_sahniCommunity Manager
    Community Manager
    March 14, 2024

    @carlotta_bulgar Did you find the suggestions from users helpful? Please let us know if more information is required. Otherwise, please mark the answer as correct for posterity. If you have found out solution yourself, please share it with the community.

    Kautuk Sahni
    C
    carlotta_bulgarAuthorAccepted solution
    March 14, 2024

    Hi,

    thank you for your reply. The import button is not available any more.

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