Hello,Can anyone explain if it is possible to remove an Audience created for Targeting powered by Adobe Target?Scenario:go to Personalization > Audiencesclick Create > Create Target Audienceselect a Target Configuration (appears if Adobe Target is integrated)create a rule, click Next and save the audienceOnce the Audience has appeared in the list, it's not clear how to remove it. It is only possible to Edit audience by selecting it (the Remove/Delete button does not exist) .Note: The Audience cannot be removed from within Adobe Target UI.---Links to the documentation:AEM 6.2: Managing Audiences AEM 6.3: Managing Audiences

Andrey_Osadchuk

Level 10

Solved

How to delete a Target Audience in AEM?

Forum|Forum|8 years ago
September 7, 2017
13 replies
9726 views

Hello,

Can anyone explain if it is possible to remove an Audience created for Targeting powered by Adobe Target?

Scenario:

go to Personalization > Audiences
click Create > Create Target Audience
select a Target Configuration (appears if Adobe Target is integrated)
create a rule, click Next and save the audience

Once the Audience has appeared in the list, it's not clear how to remove it. It is only possible to Edit audience by selecting it (the Remove/Delete button does not exist) .

Note: The Audience cannot be removed from within Adobe Target UI.

---

Links to the documentation:

AEM 6.2: Managing Audiences
AEM 6.3: Managing Audiences

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Best answer by kautuk_sahni

I am not sure if this is the best practice but to delete it from Target side is using Target Classic [1] (Segments -> Segments List -> deleting that Segment).

I will get back to you once I have the answer for this. But you can use Workaround as of now.

[1] ADOBE - Test&Target Login

smacdonald2008

Level 10

I know that kautuksahni worked on AEM/Target. Kautuk - any input here.

Andrey_OsadchukAuthor

Level 10

Does anyone have any experience with managing Target Audiences? – Please share your thoughts on the question above.

kautuk_sahni

Community Manager

Sorry for getting back late on this.

AFAIK we can delete it from classic UI:- http://localhost:4502/miscadmin#/etc/segmentation/adobe-target

From here you can go ahead and delete it.

Let me validate if we have an option available in Touch UI as well.

I hope this will help you.

~kautuk

Kautuk Sahni

Andrey_OsadchukAuthor

Level 10

Thank you Kautuk for the tip!

I was able to delete an Audience from AEM Classic UI. However, that change was not synced up with Adobe Target, the deleted Audience is still available from within Adobe Target UI.

I wonder if you can advise what is required to delete the Audience completely?

kautuk_sahni

Accepted solution

Community Manager

I am not sure if this is the best practice but to delete it from Target side is using Target Classic [1] (Segments -> Segments List -> deleting that Segment).

I will get back to you once I have the answer for this. But you can use Workaround as of now.

[1] ADOBE - Test&Target Login

Kautuk Sahni

Andrey_OsadchukAuthor

Level 10

kautuksahni,

I wonder how the segments (audiences) can be removed now when Target Classic is decommissioned?

kautuk_sahni

Community Manager

I have this question for me as well when I was proposing the solution to you then. And not just this, how will the integration work when we cannot connect AEM with Target Classic (as right now to do things from AEM interface need to connect with target classic).

I would recommend the best way to do things are by using Target Standard vis DTM [1] [2].

[1] Integrating Experience Manager with Adobe Target

[2] Adobe Experience Manager Help | Integrating Adobe Experience Manager with Adobe Analytics and Target using DTM

[3] AEM integration with Adobe Target: Delivering personalized experiences by Automated Personalization https://helpx.adobe.com/experience-manager/using/analytics1.html

~kautuk

Kautuk Sahni

asaggar

Level 2

kautuksahni

Are you are able to find how to delete audiences from touch ui? We are facing the same issue for ContextHub Segments as there is no option to delete them in Touch ui.