How to check whether my account is personal or company account? | Adobe Higher Education
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AbhishekCh11
February 26, 2024
해결됨

How to check whether my account is personal or company account?

  • February 26, 2024
  • 2 답변들
  • 2981 조회

I have created Adobe account, but when I tried to access the  Adobe Experience Cloud

I get the below message It seems that your Adobe ID is not linked with your Adobe Experience Cloud solution accounts.

How to resolve it?

이 주제는 답변이 닫혔습니다.
최고의 답변: arunpatidar

Hi @abhishekch11 
You can have both Personal (AdobeID) and Federated accounts using your work email.
You can check here : https://account.adobe.com/profile

Personal Account: 



Federated(Company) Account: 



In order to get access to the Adobe product, you need to add either(both also possible) of the account in the product_profile/groups and need to login with same type of accounts.

2 답변

Imran Khan
Community Advisor
Community Advisor
February 26, 2024

This means you have created your account either it is personal or company. Your account needs to be added by administrator to have proper access.

Follow below link for more information

https://helpx.adobe.com/in/enterprise/kb/enterprise-id-faq.html 

 

To log in to the Experience Cloud, your users must:

  • Have an Adobe ID (or Enterprise ID for your company).
  • Sign in at experience.adobe.com.
  • Belong to an application group that is mapped to an enterprise group.
  • If necessary, link their application accounts to their Adobe ID (described below).

Reference: https://experienceleague.adobe.com/docs/core-services/interface/services/core-services.html?lang=en#section_2423F0BD3DF642658103310EE5EA6154

arunpatidar
Community Advisor
Community Advisor
February 26, 2024

Hi @abhishekch11 
You can have both Personal (AdobeID) and Federated accounts using your work email.
You can check here : https://account.adobe.com/profile

Personal Account: 



Federated(Company) Account: 



In order to get access to the Adobe product, you need to add either(both also possible) of the account in the product_profile/groups and need to login with same type of accounts.

Arun Patidar