getting a very strange response from a sling servlet in our prod env: <div id="root" status="500"backend="bb78d8242935e149ab12d9d14ebbb908--F_Skyline_Origin_Ingress_Publish" | Community
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Level 8
November 30, 2021
Solved

getting a very strange response from a sling servlet in our prod env: <div id="root" status="500"backend="bb78d8242935e149ab12d9d14ebbb908--F_Skyline_Origin_Ingress_Publish"

  • November 30, 2021
  • 3 replies
  • 1706 views

randomly, instead of some json, we get the following HTML back from one of our servlets:

 

We are looking in the logs, but wondered if anyone has seen this type of response before?

 

 

<!DOCTYPE html> <html lang="en"> <head> <meta charset="utf-8"> <meta name="viewport" content="width=device-width, initial-scale=1, shrink-to-fit=no"> <meta name="description" content="AEM Cloud Service"> <title>AEM Cloud Service</title> <link rel="icon" href="https://errors.adobeaemcloud.com/favicon.ico"> <link rel="stylesheet" href="https://errors.adobeaemcloud.com/src.status.css"> </head> <body> <noscript>AEM Cloud Service.</noscript> <div id="root" status="500" backend="bb78d8242935e149ab12d9d14ebbb908--F_Skyline_Origin_Ingress_Publish" healthy="1" gen="0" rid="d548c3db-dd02-49d3-bfdd-e96f2c1e4dd6" xid="3481717772" age="0.000" ttl="0.000" restarts="0" nobranding="" statusApi="" > </div> <script src="https://errors.adobeaemcloud.com/src.status.js"> </script> </body> </html>

 

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Best answer by joerghoh

This means that the publish has returned a statuscode 500 to your browser.

3 replies

joerghoh
Adobe Employee
joerghohAdobe EmployeeAccepted solution
Adobe Employee
December 2, 2021

This means that the publish has returned a statuscode 500 to your browser.

Level 2
March 24, 2023

I'm seeing this same thing be returned by the cloud servlet whenever a 500 error is sent, regardless of what I send in the response.getWriter().write(...). Is this unique to 500 error responses, or would a different error code actually let you access the response text?

joerghoh
Adobe Employee
Adobe Employee
March 24, 2023

Hm, good question, I don't know if the CDN configuration overwrites the body with the statuscode 5xx with its own version of an error page.

Level 2
January 4, 2023

were you able to solve this? if yes then can you elaborate what and how you resolved this?

Level 2
March 27, 2023

Even i am also facing the same issue. could you please help with the resolution??