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SHIBANI06
Level 4
September 7, 2023
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Full text search does not return results in prod environment

  • September 7, 2023
  • 3 replies
  • 664 views

Hi,

 

 I’m facing this issue where full text search does not show results in production whereas it works in lower environments. 
Do we have to enable something for the full text search to work ? 

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Best answer by aanchal-sikka

Hello @shibani06 

 

1. Compare indexes

- Please check which index is used for the query in lower environment. Compare configurations of same index on higher environment.

 

2. Look for any errors reported for indexes in logs.

 

3. Try running the same query in smaller set of content in production. May be the query is not picking the same index in PROD and DEV. It can happen when the index is not optimum for the query

 

4. Try re-indexing after resolving 1 & 2.

3 replies

aanchal-sikka
Community Advisor
aanchal-sikkaCommunity AdvisorAccepted solution
Community Advisor
September 7, 2023

Hello @shibani06 

 

1. Compare indexes

- Please check which index is used for the query in lower environment. Compare configurations of same index on higher environment.

 

2. Look for any errors reported for indexes in logs.

 

3. Try running the same query in smaller set of content in production. May be the query is not picking the same index in PROD and DEV. It can happen when the index is not optimum for the query

 

4. Try re-indexing after resolving 1 & 2.

Aanchal Sikka
    EstebanBustamante
    Community Advisor and Adobe Champion
    EstebanBustamanteCommunity Advisor and Adobe Champion
    Community Advisor and Adobe Champion
    September 7, 2023

    This is most likely an indexing issue. In addition to what @aanchal-sikka has already suggested, I would recommend checking when the last index that is running your query was indexed. It may be stuck, and you may need to manually reindex it.

    Esteban Bustamante
      Preetpal_Bindra
      Community Advisor
      Preetpal_BindraCommunity Advisor
      Community Advisor
      September 7, 2023

      Hello @shibani06,

      Using the Query Performance tooling from Tools > Operations > Query Performance would certainly the tool you want to use to know which index is being used across environments. This tool ships with AEM out of the box.

      You could start there and then drill down into the index's configurations.

       

       

      regards,

      Preetpal

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