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Best answer by joerghoh

Yes, support is also able to communicate feature requests to engineering and product management.

Jörg

2 replies

Level 4
October 16, 2015

Thanks Jörg

I'm looking at DayCare, and it looks like it is really around incidents.  For Product enhancements, is it also looked at?

joerghoh
Adobe Employee
joerghohAdobe EmployeeAccepted solution
Adobe Employee
October 16, 2015

Yes, support is also able to communicate feature requests to engineering and product management.

Jörg