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bhatkarp
April 13, 2020
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Facing with issue with logout

  • April 13, 2020
  • 2 replies
  • 2802 views
enter chrome in incognito mode aem author url
- login to admin with user / pass
- I see the author screen logged in with ADMIN
- I log off and return to the anonymous
- I delete the cache and enter the url indicated in step 1 again
- redirects diretly to the author dashboard.
- does not allow me to enter another user
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Best answer by sunjot16

I wasn't able to reproduce the issue.

In Network tab of your Developers Tool on Chrome, check Disable cache button. Clear all browser cache & cookies, and then try. Also, try to reproduce the issue in Mozilla Firefox (have Disable cache checked on Firefox as well & then try). 

Hope it helps to resolve the issue.

2 replies

Akash_Kapoor
Adobe Employee
Akash_KapoorAdobe Employee
Adobe Employee
April 13, 2020

Hi @bhatkarp  Seems you are using OOTB authentication only and not relying on SAML. In that case when you logout, doesn't it redirect you to AEM login screen again? If that's not the case, I would suggest raising a daycare ticket with a screencast of the issue so that the support team can help you.

    sunjot16
    Adobe Employee
    sunjot16Adobe EmployeeAccepted solution
    Adobe Employee
    April 14, 2020

    I wasn't able to reproduce the issue.

    In Network tab of your Developers Tool on Chrome, check Disable cache button. Clear all browser cache & cookies, and then try. Also, try to reproduce the issue in Mozilla Firefox (have Disable cache checked on Firefox as well & then try). 

    Hope it helps to resolve the issue.

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