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Keerthi0555
Level 5
March 28, 2024

Facing issue with dynamic media

Hi Team,

 

videos of dynamic media aren't loading in my local but was loading on dev same code and same asset I'm seeing error in my logs

GET /is/image/Dev/Video HTTP/1.1] com.scene7.is.ps.j2ee.ErrorInterceptorBean Unable to find /Dev/Video: 'Record Id: /DEV/Video, Record Type: IS' {} net path: '/is/image/Dev/Video' query: 'req=userdata,json,UTF-8&locale=en&id=28722530&handler=s7classics7sdkJSONResponse' referer: 'http://localhost:4508/content/Regions/Americas/Sites/en-us/index.html?wcmmode=disabled'
Caused by:

Caused by:
com.scene7.is.ps.provider.CatalogRecordException:Unable to find /Dev/Video: 'Record Id: /MedtronicDev/Video, Record Type: IS' {}
at com.scene7.is.ps.provider.PlatformServerImpl.getResponse(PlatformServerImpl.java:160)
28.03.2024 18:27:54.302 *WARN* [[0:0:0:0:0:0:0:1] [1711630674295] GET /is/image/Dev/Video

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1 reply

aanchal-sikka
Community Advisor
Community Advisor
March 28, 2024

@keerthi0555 

 

Are you noticing this issue with a newly uploaded asset in local or an asset installed via package?

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Aanchal Sikka