Error while sending email | Community
Skip to main content
N
NITINTR2
Level 2
September 3, 2024
Solved

Error while sending email

  • September 3, 2024
  • 2 replies
  • 814 views

I am facing issues while sending email. I have configured smtp server correctly.
please refer logs.
I am following this tutorial to implement it.
https://sourcedcode.com/blog/aem/send-out-emails-with-aem-servlet

 

Caused by: org.apache.commons.mail.EmailException: Sending the email to the following server failed : smtp.gmail.com:465
at org.apache.commons.mail.Email.sendMimeMessage(Email.java:1469) [org.apache.commons.email:1.5.0]
at org.apache.commons.mail.Email.send(Email.java:1496) [org.apache.commons.email:1.5.0]
at com.day.cq.mailer.impl.DefaultMailService.send(DefaultMailService.java:331) [com.day.cq.cq-mailer:5.4.24]
... 188 common frames omitted
Caused by: javax.mail.AuthenticationFailedException: 535-5.7.8 Username and Password not accepted. For more information, go to_535 5.7.8 https://support.google.com/mail/?p=BadCredentials d9443c01a7336-205528a18c7sm43112885ad.193 - gsmtp_
at com.sun.mail.smtp.SMTPTransport$Authenticator.authenticate(SMTPTransport.java:965) [com.sun.mail.javax.mail:1.6.2]
at com.sun.mail.smtp.SMTPTransport.authenticate(SMTPTransport.java:876) [com.sun.mail.javax.mail:1.6.2]
at com.sun.mail.smtp.SMTPTransport.protocolConnect(SMTPTransport.java:780) [com.sun.mail.javax.mail:1.6.2]
at javax.mail.Service.connect(Service.java:388) [com.sun.mail.javax.mail:1.6.2]

This post is no longer active and is closed to new replies. Need help? Start a new post to ask your question.
Best answer by TarunKumar

HI @nitintr2 ,

 

 Authentication failed could occur due to many reasons. Some of them like username password incorrect, smtp user is disabled or smtp server authentication turn off . If you are sure about each instance of your email client has accurate smtp config then check with SMTP mail server. You can check in SMTP logs as what is causing this issue.
As preliminary investigation try to focus on the config which I've mentioned above, most likely username and password.

 

You can go through below document in detail:

https://experienceleague.adobe.com/en/docs/experience-manager-learn/cloud-service/networking/examples/email-service

 

 

-Tarun

 

 

2 replies

TarunKumar
Community Advisor
TarunKumarCommunity AdvisorAccepted solution
Community Advisor
September 11, 2024

HI @nitintr2 ,

 

 Authentication failed could occur due to many reasons. Some of them like username password incorrect, smtp user is disabled or smtp server authentication turn off . If you are sure about each instance of your email client has accurate smtp config then check with SMTP mail server. You can check in SMTP logs as what is causing this issue.
As preliminary investigation try to focus on the config which I've mentioned above, most likely username and password.

 

You can go through below document in detail:

https://experienceleague.adobe.com/en/docs/experience-manager-learn/cloud-service/networking/examples/email-service

 

 

-Tarun

 

 

    kautuk_sahni
    Community Manager
    kautuk_sahniCommunity Manager
    Community Manager
    September 13, 2024

    @nitintr2 Did you find the suggestion helpful? Please let us know if you require more information. Otherwise, please mark the answer as correct for posterity. If you've discovered a solution yourself, we would appreciate it if you could share it with the community. Thank you!

    Kautuk Sahni
    Terms & ConditionsAccessibility statement

    Loading footer...